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Beginner

Jabber not receiving calls. iPhone 6s, iOS 13.4.1, Jabber 12.8.2.302566

Now working from home and on the road, since COVID-19, I'm relying on Jabber more to receive work calls.

I have Jabber 12.8.2.302566 on an iPhone 6s running iOS 13.4.1

Jabber does not ring when someone tries to call me. I'm missing calls. Outgoing calls have been fine.

iOS Notifications are on

. Sounds on

. Badges on

. Show Previews Always

. Notification Grouping Automatic

Cellular is turned on for Jabber

 

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1 ACCEPTED SOLUTION

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Hall of Fame Cisco Employee

Re: Jabber not receiving calls. iPhone 6s, iOS 13.4.1, Jabber 12.8.2.302566

Is APNS properly configured?

If you're an end user, this is a conversation you need to have with your IT department and ask for their assistance.

HTH

java

if this helps, please rate

View solution in original post

2 REPLIES 2
Highlighted
Hall of Fame Cisco Employee

Re: Jabber not receiving calls. iPhone 6s, iOS 13.4.1, Jabber 12.8.2.302566

Is APNS properly configured?

If you're an end user, this is a conversation you need to have with your IT department and ask for their assistance.

HTH

java

if this helps, please rate

View solution in original post

Highlighted
Beginner

Re: Jabber not receiving calls. iPhone 6s, iOS 13.4.1, Jabber 12.8.2.302566

I am an end user.

Thanks. This is helpful. I'll let our IT people know.