Jabber not receiving calls. iPhone 6s, iOS 13.4.1, Jabber 12.8.2.302566

[M.Litty_UNCP]

Now working from home and on the road, since COVID-19, I'm relying on Jabber more to receive work calls.

I have Jabber 12.8.2.302566 on an iPhone 6s running iOS 13.4.1

Jabber does not ring when someone tries to call me. I'm missing calls. Outgoing calls have been fine.

iOS Notifications are on

. Sounds on

. Badges on

. Show Previews Always

. Notification Grouping Automatic

Cellular is turned on for Jabber

[Jaime Valencia · Accepted solution]

Is APNS properly configured?

If you're an end user, this is a conversation you need to have with your IT department and ask for their assistance.

[M.Litty_UNCP]

I am an end user.

Thanks. This is helpful. I'll let our IT people know.