Hi Team,
Need help for this case
Problem description; Jabber to external call failing.
CUCM 10.5.1.10000-7
Calls made from Deskphone to mobile work after FAC entered
Calls made from Jabber for same user to same mobile failed after FAC entered.
There is a similar defect CSCur54666 which explains the same issue and its an enhancement defect which is in progress.
Working before on CUCM 9.1.1
After upgrade to CUCM 10.5.1 it stopped working
Call Flow:
==========
Desk Phone > CUCM > CUBE > PSTN (Working)
Jabber > CUCM > CUBE > PSTN (Non Working)
Non-working call
===============
***
Call-ID: da09a798-08e90036-54352582-2ad3acfb - between CUCM and Jabber
Call-ID: 29159600-5cc165c5-270474-ab050a0a - between CUCM and CUBE
***
62938067.001 |12:39:17.962 |AppInfo |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.5.175 on port 5060 index 461070
[45396884,NET]
INVITE sip:90553704809@10.10.5.175:5060 SIP/2.0
Via: SIP/2.0/TCP 10.10.5.171:5060;branch=z9hG4bK2c75cb51a859df
From: ;tag=15587449~0f6ceb16-4558-4beb-aec2-574dbc276b4a-48852032
To:
Date: Thu, 13 Aug 2015 09:39:17 GMT
Call-ID: 29159600-5cc165c5-270474-ab050a0a@10.10.5.171
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM10.5
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence, kpml
Supported: X-cisco-srtp-fallback,X-cisco-original-called
Cisco-Guid: 0689280512-0000065536-0000054044-2869234186
Session-Expires: 1800
P-Asserted-Identity:
Remote-Party-ID: ;party=calling;screen=yes;privacy=off
Contact: ;isFocus;+u.sip!devicename.ccm.cisco.com="BOTMCI4140";bfcp
Max-Forwards: 69
Content-Type: application/sdp
Content-Length: 202
Below is the digit analysis from CUCM For Non-Working Call
==========================================================
***
aCI=48852023
bCI=48852025
****
62937972.009 |12:39:17.953 |AppInfo |DbMobility: can't find remdest 90553704809 in map
62937972.010 |12:39:17.953 |AppInfo |Digit analysis: patternUsage=5
62937972.011 |12:39:17.953 |AppInfo |Digit analysis: match(pi="1", fqcn="4140", cn="2944140",plv="5", pss="MCI-Users:Emergency:Toll-free:Local:Services:Mobile with PassCode 1:Mobile:National:VMPilotNumber:PT-Internal", TodFilteredPss="MCI-Users:Emergency:Toll-free:Local:Services:Mobile with PassCode 1:Mobile:National:VMPilotNumber:PT-Internal", dd="90553704809",dac="1")
62937972.012 |12:39:17.953 |AppInfo |Digit analysis: analysis results
62937972.013 |12:39:17.953 |AppInfo ||PretransformCallingPartyNumber=2944140
|CallingPartyNumber=2942944140
|DialingPartition=Mobile with PassCode 1
|DialingPattern=9.05XXXXXXXX
|FullyQualifiedCalledPartyNumber=90553704809
//After 100 Trying, CUCM got 484 Address Incomplete from CUBE
!
62938105.002 |12:39:18.043 |AppInfo |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.10.5.175 on port 5060 index 461070 with 470 bytes:
[45396886,NET]
SIP/2.0 484 Address Incomplete
Via: SIP/2.0/TCP 10.10.5.171:5060;branch=z9hG4bK2c75cb51a859df
From: ;tag=15587449~0f6ceb16-4558-4beb-aec2-574dbc276b4a-48852032
To: ;tag=878C53EC-2151
Date: Thu, 13 Aug 2015 09:39:17 GMT
Call-ID: 29159600-5cc165c5-270474-ab050a0a@10.10.5.171
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.4.3.M
Reason: Q.850;cause=28
Content-Length: 0
In working call
=============
** Call-ID: cf619b80-5cc166dc-27054d-ab050a0a to CUBE
62969368.001 |12:43:56.013 |AppInfo |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.5.175 on port 5060 index 461070
[45399642,NET]
INVITE sip:90553704809@10.10.5.175:5060 SIP/2.0
Via: SIP/2.0/TCP 10.10.5.171:5060;branch=z9hG4bK2c76cc1472eaa3
From: "Voice Lab1" ;tag=15588365~0f6ceb16-4558-4beb-aec2-574dbc276b4a-48852223
To:
Date: Thu, 13 Aug 2015 09:43:56 GMT
Call-ID: cf619b80-5cc166dc-27054d-ab050a0a@10.10.5.171
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM10.5
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence, kpml
Supported: X-cisco-srtp-fallback,X-cisco-original-called
Cisco-Guid: 3479280512-0000065536-0000054049-2869234186
Session-Expires: 1800
P-Asserted-Identity: "Voice Lab1"
Remote-Party-ID: "Voice Lab1" ;party=calling;screen=yes;privacy=off
Contact:
Max-Forwards: 69
Content-Type: application/sdp
Content-Length: 202
Below is the digit analysis from CUCM For Working Call
==========================================================
aCI=48852222 bCI=48852223
62969055.012 |12:43:52.528 |AppInfo |Digit analysis: match(pi="2", fqcn="4140", cn="4140",plv="5", pss="MCI-Users:Emergency:Toll-free:Local:Services:Mobile with PassCode 1:Mobile:National:VMPilotNumber:PT-Internal", TodFilteredPss="MCI-Users:Emergency:Toll-free:Local:Services:Mobile with PassCode 1:Mobile:National:VMPilotNumber:PT-Internal", dd="90553704809",dac="1")
62969055.013 |12:43:52.528 |AppInfo |Digit analysis: analysis results
62969055.014 |12:43:52.528 |AppInfo ||PretransformCallingPartyNumber=4140
|CallingPartyNumber=2944140 <===
|DialingPartition=Mobile with PassCode 1
|DialingPattern=9.05XXXXXXXX
|FullyQualifiedCalledPartyNumber=90553704809
|DialingPatternRegularExpression=(9)(05[0-9][0-9][0-9][0-9][0-9][0-9][0-9][0-9])
|DialingWhere=
|PatternType=Enterprise
|PotentialMatches=NoPotentialMatchesExist
|DialingSdlProcessId=(0,0,0)
|PretransformDigitString=90553704809
|PretransformTagsList=ACCESS-CODE:SUBSCRIBER
|PretransformPositionalMatchList=9:0553704809
|CollectedDigits=90553704809
|UnconsumedDigits=
|TagsList=ACCESS-CODE:SUBSCRIBER
|PositionalMatchList=9:0553704809
|VoiceMailbox=
|VoiceMailCallingSearchSpace=PT-Internal:VMPilotNumber:VMRestricted:PT-Fahad Abu Haimed-LD2:PT-Help Desk:PT-Majed Al-Bawardi:PT-Emer:Local_NDID:PT-Managers:PT-Mobile:PT-Intrl:MCI-Users
|VoiceMailPilotNumber=8500008000
|RouteBlockFlag=RouteThisPattern
// After 100 Trying we get 183 Session Progress
!
62969573.002 |12:43:59.689 |AppInfo |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.10.5.175 on port 5060 index 461070 with 1039 bytes:
[45399684,NET]
SIP/2.0 183 Session Progress
Via: SIP/2.0/TCP 10.10.5.171:5060;branch=z9hG4bK2c76cc1472eaa3
From: "Voice Lab1" ;tag=15588365~0f6ceb16-4558-4beb-aec2-574dbc276b4a-48852223
To: ;tag=8790A018-D2C
Date: Thu, 13 Aug 2015 09:43:56 GMT
Call-ID: cf619b80-5cc166dc-27054d-ab050a0a@10.10.5.171
CSeq: 101 INVITE
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Remote-Party-ID: ;party=called;screen=no;privacy=off
Contact:
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-15.4.3.M
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 244
** So the difference is CUCM is adding additional prefix "294" (two times) in non-working scenario .
Thanks,
Meena
