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LDAP integration issue

Ahmed Fathy
Level 1
Level 1

Dears,

I have a new installation with call manager version 9.0 and I need to integrate the call manager with the Active directory.

Problem Description:

================

I have made the integration with the LDAP with custom attributes (user initials=middle name) so all the users with middle name will not move to the call manager and this process was working fine as all the users with telephone number only was seen on the call manager system.

The problem is suddenly i found the users was inactive and after 1 day the users became active and this problems appears more than one times which affects on the other system (call centers) all resources was deleted.

I tried to deactivated the DirSync service and reactivated again and restart the call manager without success, so anyone can help?

Waiting for your feedback.

Thanks.

1 Reply 1

Anas Abueideh
Level 9
Level 9

Hi,

for AD integration with CCM 9 kindly check the below link

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/9x/directry.html

HTH

Anas

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