License issue on CUCM 7

[Issa NDIAYE]

Dear all

I meet issue when upload new DLU on CUCM V7, the licenses count decrease instead of increasing, for example when i upload a DLU for 10 UNIT, I see thatt i lose 10 UNIT on licenses count.

also ELM does not want to start, always starting or stop.

does someone meet this issue at the past?

Best regards! 

[Manish Gogna]

Hi Issa,

ELM concept was introduced in CUCM 9.x version. CUCM 7.x is end of support by TAC as well, if you are uploading these licenses as a part of cucm upgrade preparation then you may open a TAC case to get this investigated.

HTH

Manish

[Issa NDIAYE]

thanks Manish for your reply.

the service License Manager on service availibilty does not start, always starting or stop even if i restart server.

so you recommand to upgrade to new version?