Hi,
I have a deployment where paging is integrated using an E&M port on the voice gateway. The CUCM version is 10.5 and the integration between the CUCM and VG is H323.
Everything is ok except that sometimes the paging is placed on hold (by an user error; answering a second call during the paging call).
Not all the time users realize that they placed the paging on hold and the only option to disconnect the call is to shut/ no shut the E&M port by the administrator.
Now, we are trying to find a way to limit the max call duration (ex:60sec) so even if the paging is placed on hold, the call to be disconnected after this time limit (60 sec).
We tried various troubleshooting: timeouts commands on the port, playing a silence MOH ... but no success.
Does anybody else has the same problem?
Any workaround idea to fix this issue?
Thanks