It is CUCM/CUC version 11 environment. My requirement is that when callers input 0 after hearing the greeting in Unity Connection, calls should be broadcast to 3 phones. What I've done is that I created a call handler where input 0 maps to an alternate contact number (ext. 1111). Then in the CUCM, I created hunt pilot with the same ext. 1111 and added those 3 phones in the line group.
Now when somebody calls from outside and press 0, call is broadcast to all 3 phones but if nobody picks up, it just gets disconnected (based on the RNA reversion timeout). Ideally, I would like the ananswered calls to go to one of users voice mail box. Is there anyway this can be done?
Thanks, Khanal
