IP Telephony and Phones

Having a hard time finding documentation to back up what I am seeing in one customers environment regarding inbound fax. Simple Topology: Fax - ???? - Telco - PRI - Gateway - SIP - CUCM - SCCP - VG310 - Fax Both the Gateway and the VG310 were (incor...

Wondering if anyone else has seen this issue. We recently installed Media Sense and are recording our security lines. Since implementing this we have run into intermittent phone lock ups. Here is what we are seeing the phones will randomly have their...

We are experiencing call drops after about 2-3 minutes on outbound calls.  We have a global SME cluster (1 PUB, 6 SUBs) and 3 regional CUCM "leaf" clusters (1 PUB, 4 SUBs/cluster).  We are running currently running CUCM 9.1.2.12900-11 and were told t...

I have two 2821s running IOS 15.1(4)M8. I have a remote CME with 13 phones registered to it. I have a local CME with 3 phones registered to it and a NM/CUE module. Two sites are connected using an IPSEC-L2L tunnel through the internet. The CUE can pi...

Hello,  I try to transfer Cisco 7962G IP Phone to SIP firmware using my TFTP Server and this files: 1- "XMLDefault.cnf.xml"   with "<loadInformation>SIP42.9-4-2SR1-1S.loads</loadInformation>"  inside it. 2- "cmterm-7942_7962-sip.zip" unpacked    bu...

Can cme still be integrated with UCCX- Ive seen some web pages are suggesting this is no longer available as an option- is it supported ? thanks wayne

Hi Exper, I'm getting an error when i want to OS admin password recory on CUCM version 11.0.1.20000-2 What could be problem. I apply correct procedure following steps but  no chanse, https://supportforums.cisco.com/document/60721/cucm-operating-...

Hi,        We recently upgraded CUCM  from version 10 to 10.5, after the upgrade we are getting below error on RTMT,  Apr 24 16:01:22, CUCM-PUB1, Critical, Cisco AMC Service, : 12711: CUCM-PUB1: Apr 24 2016 12:01:22 PM.112 UTC : %UC_RTMT-2-RTMT_ALERT...

Hi,A bit of a strange one...We are running CCM 6.1.2, old I know! We have approx. 650 IP phones and about half of them are voice recorded, with most of them recording and logging with no issue...There are about 12 phones that are recording, we can re...

Hi all, We are on CUCM 10.5 and have a group of Exec Admins using 9971 phones, most but not all with expansion modules. One of the phones is going straight to Voice Mail when it is called from an external number like a cell phone. Calls across the WA...

All, rebuilding an 8.6 Publisher.  Subscriber is up.  Security password has been lost.  When I try to reset the security password on the Subscriber it tells me to enter the old password.  If I knew the old password..........Anyway.  can someone tel...