06-29-2010 07:59 AM - edited 03-15-2019 11:28 PM
Is there a list anywhere of softkey options, during various phone states? We will be using UCM 7.1
I checked the SRND, and it references lots of softkey features, but not as a single list.
Thx
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06-29-2010 08:17 AM
One of our end user cut sheets has a list for softkeys (built on cucm ver 7.1.3bsu2). Here is the list:
Softkey-OnHook | Softkey-Connected | Softkey-Hold | Softkey-Ring-In | Softkey-OffHook | Softkey-ConnectedTransfer |
Redial | Hold | Resume | Answer | Redial | Transfer |
New Call | End Call | New Call | iDivert | End Call | End Call |
Forward All | Transfer | Select | DnD | Forward All | |
QRT | Select | Join | Pickup | ||
DnD | Join | DnD | MeetMe | ||
Video Mode | Conference | iDivert | Group Pickup | ||
Hlog | Conference List | Direct Transfer | Other Pickup | ||
Remove Last Conference | DnD | ||||
iDivert | Abbreviated Dial | ||||
Mobility | |||||
Video Mode | |||||
Park | |||||
Softkey-DigitAfterFirst | Softkey-Connected Conference | Softkey-Ring-Out | Softkey-OffHookFeature | Softkey-RemoteInUse | |
Abbreviated Dial | Conference | End Call | Redial | Barge | |
End Call | End Call | Direct Transfer | End Call | cBarge | |
Call Back | New Call | ||||
HTH.
Regards,
Bill
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06-29-2010 08:07 AM
Unfortunately there is no doc that has each and every single key and what it's used for, the softkeys are mentioned in the documentation of the feature they're related for.
You can always go to the softkey config in CUCM and click on change layout.
Whatever valid softkeys appear, are the ones available per call state.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
06-29-2010 08:17 AM
One of our end user cut sheets has a list for softkeys (built on cucm ver 7.1.3bsu2). Here is the list:
Softkey-OnHook | Softkey-Connected | Softkey-Hold | Softkey-Ring-In | Softkey-OffHook | Softkey-ConnectedTransfer |
Redial | Hold | Resume | Answer | Redial | Transfer |
New Call | End Call | New Call | iDivert | End Call | End Call |
Forward All | Transfer | Select | DnD | Forward All | |
QRT | Select | Join | Pickup | ||
DnD | Join | DnD | MeetMe | ||
Video Mode | Conference | iDivert | Group Pickup | ||
Hlog | Conference List | Direct Transfer | Other Pickup | ||
Remove Last Conference | DnD | ||||
iDivert | Abbreviated Dial | ||||
Mobility | |||||
Video Mode | |||||
Park | |||||
Softkey-DigitAfterFirst | Softkey-Connected Conference | Softkey-Ring-Out | Softkey-OffHookFeature | Softkey-RemoteInUse | |
Abbreviated Dial | Conference | End Call | Redial | Barge | |
End Call | End Call | Direct Transfer | End Call | cBarge | |
Call Back | New Call | ||||
HTH.
Regards,
Bill
Please remember to rate helpful posts.
Please remember to rate helpful responses and identify
06-29-2010 08:50 AM
Very helpful Bill!
+5 my friend
Cheers!
Rob
06-29-2010 02:05 PM
Great help, +5 indeed. Thanks
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