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logon failure for user options web page

dhillon_pta
Level 1
Level 1

hi all

i have just installed CCM 4.0(2)

while trying to open the user options web page, http://<ip-add>/ccmuser

i am getting the follwing error

You are not authorized to view this page

You do not have permission to view this directory or page using the credentials you supplied

HTTP 401.1 - Unauthorized: Logon Failed

Internet Information Services

whereas the ccmadmin webpage is working fine.

plz help

2 Replies 2

Zin.Karzazi
Level 5
Level 5

Is the CCM installed on a cisco approved Hardware?

i have set up the CCM on a generic PC for a lab.

the ccm admin page is working fine and i can configure ip phones also.