IP Telephony and Phones

Hi all,I have configured my callmanager express and unity express to use auto-attendant with ext 8801.By default, the auto-attendant script with ask for caller to press1 - for extension2 - for user name0 - for operatorI would like to disable caller t...

Hi,I have two callmanager 5.0 (linux) and two gateways 2821, one of them have 8 BRI and the other one have 3 PRI. I'm trying to create route groups but in the window of available devices just are the BRI's, for that, I just can create route group wit...

I saw that if you put a "," in some componen in CRA Editor it is translated in a pause of 1 second. example #1234,5678 it dials 1234 then wait 1 second, then dials 5678.How can i obtain the same functionality on jtapi class?

I'm on CCM 4.1(2)SR1, and currently, when a user forwards calls to another phone, the caller-id shows the number that the call was forwarded from rather than the actual calling-number.Is there a way around this?Thanks.

Hi allI have a CCME version 4 in a 2811, I need establish a call code to limit the access to the LD for users.I know that the CCM have a FAC for this function, but I dont know like does this in CCME.

I have a 7940 and wish to use a Plantronics CS50. Plantronics cautioned about using the CS50 with the headset port as they said the headset port is powered and thus might damage the CS50. Is it true the the headset port is powered and if so is an ada...

Hello,I'm looking for the options that available today for supporting a blind switchboard operators in a CM environment.Today the blind switchboard operators have a legacy PBX phone that have the ability to fully support blind switchboard operators ...

Hi;as far as we know that installing BAT has to be done on the same Publisher server. sometimes for security reason, the callmanager server is not accessible, is there a way to install BAT while you are connecting to the publisher from a terminal ser...

Is it a must to configure the switchport as trunk while using voicevlan? if so why? My question is pc is plugged in through the back of a phone is it a must to configure that port as a trunk port int fa0/1 switchport voice vlan 100 swithport mode tru...

Hello, I am new in cisco CME. The current topology is relatively easy 12 FXO lines terminated on Cisco 2851 with CME installed. The operator has 79760 + 7914. My question is what is the best way to configure the operator lines?Is it hunt group? and...

we have one router with two serial connection and we also have two telco connection on same router.we are using this for voip but the thing is that we want both of them to be active at same time.your suggestion will be highly appreciated.

Hello,According to the CCME compatibility matrix, I need 3.4.0.1 since the ios on my 2821 is 12.4(6). I've downloaded and installed this tar on my router, but when I http to the gui and click help/about, it says that I'm using version 3.4.0.0??Is thi...

Hi,Our CU is having following components in IPT/IPCC setup,Component VersionCallManager 4.1(3) SR3cIP Phones Cisco 7940Voice Gateways Cisco 1760 with FXO Currently we have added these gat...

Hi all,I have enabled the stcapp feature access code and speed-dial. However, the analog phone on FXS can use blind transfer with hook flash but no consulation transfer, conference, and music on hold...Could anyone advise on the configuration to enab...