Microsoft dialer

[balitewiczp]

I am looking for software which will allow me to dial directly from outlook contacts using my cisco phone. I am using CM 4.1.3. I have found the TSP integration with Microsoft outlook, but it only references CM 3.X. Is there a newer version of this? thanks

[mchandak · Accepted solution]

TSP Software for CallManager is available with all version of CallManager. It is bundled with CallManager and the upgraded version is available from the Plugins download page on CallManager Admin page.

Hope this helps

[pmuller]

Besides TSP you can check out:

http://www.netelligent.com/products/dialer/default.aspx

There are both free and paid versions available. They are both less CPU intensive, don't require TAPI on the desktop, and don't require updating when upgrading CCM.

Hope this helps.