Microsoft LDAP and CUCM Sync Issue !

[souamzouhair]

HI,

I have done the integration between CUCM and MS LDAP, but i can’t retrieve users created in LDAP on CUCM (when i perform a manual sync) ?

Can you help me !!

Thanks in Advance.

[Jaime Valencia · Accepted solution]

Are you sure all the LDAP info you used in CUCM is correct???

User has right permissions???

End users have SN populated???

Try looking at the LDAP logs to find out the root cause.

HTH

java

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[John Huthmaker]

Has anyone changed the password on the account you're using to pull LDAP?

[souamzouhair]

All LDAP info are correctly added on CUCM using the administror credential and the LDAP directory service was successfuly added.

Does the CUCM must be synchronised with LDAP ?

i used 'utils ntp status' ---> unsynchronised.

Thanks in advance !