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migrating phones from 7.1 to 10.5 and then back

fdouble08
Beginner
Beginner

 

So, to migrate phones from an old CUCM 7.1 cluster to a new CUCM 10.5 cluster seems pretty easy.

You change the option 150 addresses from your old cluster to the new cluster addresses.  Then, from the old CUCM select the phones and reset them.  This causes them to restart, they get the new TFTP address from DHCP, find new firmware, download it, reboot, and register with the new CUCM cluster.  No Problem.

 

BUT.......

 

What if you have to migrate back from the CUCM 10.5 to the CUCM 7.1 ?

When I attempt this, by changing the DHCP option 150 back to the old cluster and resetting the phones, the phones show that they have the old cluster TFTP address, but will not downgrade their firmware and register back to the old CUCM.  They remain registered to the new CUCM.  The only way I have been able to migrate one back is to manually set it back to factory defaults and then it loads the firmware from the old CUCM and registers to it.

 

Does anyone know of a way to do this that does not involve manually setting the phone back to factory defaults?

 

Thanks!

1 Accepted Solution

Accepted Solutions

Anas Abueideh
Engager
Engager

Hi,

your issue is related to ITL and CTL file.

From Call Manager 8.0 and later releases, by default the CCM has enabled CTL and ITL to secure the phones.

upgrading from version 7.1 to 10.5 is easy in migration, because the old one has not that files.

to revert back you have 3 options

1- Manually reset factory.

2- Delete the ITL and CTL files manually.

3- Enable Enterprise  Parameter "Prepare Cluster for Rollback to pre-8.0" to True.

when you enable it, it will reset all phones and delete the ITL files.

for other information kindly find the below link also

https://supportforums.cisco.com/document/60716/migrating-ip-phones-between-clusters-cucm-8-and-itl-files

HTH

Anas

don't forget to rate the helpful posts

 

View solution in original post

1 Reply 1

Anas Abueideh
Engager
Engager

Hi,

your issue is related to ITL and CTL file.

From Call Manager 8.0 and later releases, by default the CCM has enabled CTL and ITL to secure the phones.

upgrading from version 7.1 to 10.5 is easy in migration, because the old one has not that files.

to revert back you have 3 options

1- Manually reset factory.

2- Delete the ITL and CTL files manually.

3- Enable Enterprise  Parameter "Prepare Cluster for Rollback to pre-8.0" to True.

when you enable it, it will reset all phones and delete the ITL files.

for other information kindly find the below link also

https://supportforums.cisco.com/document/60716/migrating-ip-phones-between-clusters-cucm-8-and-itl-files

HTH

Anas

don't forget to rate the helpful posts

 

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