Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear All,Im trying to deploy a IVR solution for group of company which are serve by one cucm and using UCCX. prompt should be as follows.1- Welcome prompt2- dial by extension prompt (without press any digit)3- press "0" for reception for each compa...
I recently configured CUC AA for a DID number,when somebody calls to the DID Number the record prompt will play enter the extension of the person to reach.., i just created a system call handler & transfer to extension..,now my doubt was only importe...
Does anyone know what the intended use of the following baked in partitions are:Global Learned E164 NumbersGlobal Learned E164 PatternsGlobal Learned Enterprise NumbersGlobal Learned Enterprise PatternThese are created during the installation of UCM ...
Hi, Customer is running MCS with cucm 7.x. We have ordered BE6000 accordingly. There are some points- License from old cucm will not be used. Totally new licenses are ordered.- On two UCS servers VMs will be deployed as 10.X- My aim is to shift all u...
Hello,I trying to find a way to generate a report that includes MAC address/Device name and IP address of the device. The reports generated through BAT do not include IP address.So far the only way I have been able to get IP address is from the devi...
Dear All , i have Cisco router 2811 act as Voice Gateway and SRST with B-ACD in SRST case ,the issue is when i call the AA pilot number i the B-ACD open the Call but i don't hear any thing . i am using B-ACD 2.1.2.2 and the router frimware is 12.4(...
Hi all, I've read loads of posts about this but none that actually give me a solution. I'd really appreciate some expert advice! I have a cisco 7940 phone, I need to flash firmware to sip. The phone came with a strange firmware that renders all the ...
Hi, Is there any Cisco wireless device for conference rooms? I have been searching on the internet, and i have only found Polycom devices. Any help on this matter will be appreciated. Regards,
Hello Everyone,I am in weird situation.I have two CM Groups (GM_CM1 and CM_GM2). Each groupe has 2 Subs as follow:GM_CM1 = Sub_1 and Sub_2GM_CM2 = Sub_2 and Sub_1When the phone is registered with Sub_1 (GM_CM1) through the appropriate device pool eve...
Just a curious question really. After upgrading from 10.5, users have noticed icons appear on the top left of their screens. Sometimes they are check marks, sometimes what looks like an open book (directory I'm guessing). What are these? Is there a l...
Can someone elaborate on the value of the voice rtp send-recv command? According to Cisco;To establish a two-way voice path when the Real-Time Transport Protocol (RTP) channel is opened, use the voice rtp send-recv command in global configuration mo...
Hi, Here is the requirement. When an Inbound call comes to a particular DID (1234) . The Number should prompt for the access code , once the code is entered it should reach the DID(1234). How can i set-up this? Call Manager 10.5Unity - 8.5
We have had ongoing issues with not being able to send/receive faxes reliably since we've installed this new phones system (previously we were on a Nortel system).We are trying to fax using HP 4345 MFP, HP 3035 MPF, Richo MP 171.Often faxes fail to s...
Hi, I have a 9971 on a CME 8.6 and I was wondering what is an easy way to add contacts to the phone, local directory or on the CME or an external server. My contacts button doesn't show anything, it's just blank.Ridney
Hi, I have a customer who has setup a 3rd party reporting software that collect's the CDR information outputted by CME and converts this into a nice readable format for reporting purposes. However the issue he is seeing is when calls come into his e...
