06-04-2018 11:04 AM - edited 03-17-2019 12:57 PM
We recently migrated off of Avaya's voicemail solution and have Unity 11.5 currently running in our environment. I have configured the HTML Missed Call under Notification Devices which works great. However, now I am having trouble finding a way to set this up for all users in our cluster. We don't want to do this to all users individually as we have 5,000+ employees. Is there anyway to bulk these changes and/or setup a template for new users?
Thanks!
06-04-2018 11:16 AM - edited 06-04-2018 11:19 AM
Hi there
Could you try using the Bulk edit feature
However if you find this below similar error and your CUC version is affected [11.5(0.9)], upgrade to the fixed version.
Hope this Helps
Cheers
Rath!
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06-04-2018 02:58 PM
06-04-2018 03:02 PM
Do you have the "Use Corporate Email Address" checkbox ?
Hope this Helps
Cheers
Rath!
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06-04-2018 03:09 PM
06-04-2018 03:23 PM
06-05-2018 05:52 AM
Hi there
Are you using single inbox or SMTP relay ?
Hope this Helps
Cheers
Rath!
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06-05-2018 10:05 AM
06-05-2018 03:23 PM
Hi there
If you are Single inbox with O365, you dont need to use SMTP relay. For Single inbox you might have already configured the Unified Messaging Accounts to the users. You can check under Users >> Edit > Unified Messaging Account.
So if you are not using the SMTP domain of CUXN, can you change it to something else and try the bulk method.
Hope this Helps
Cheers
Rath!
***Please rate helpful posts***
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