11-12-2009 01:08 AM - edited 03-15-2019 08:29 PM
Hi,
Can anyone help regarding the following issue :
We generate the lic file with MAC adderess of the Subscriber Node. But It should 1st node ( Pulisher mac address). Now how we can generate a new lic for correct mac address.
Thanks in advanced for help.
Aungshu
11-12-2009 02:48 AM
Hi Aungshu,
Cisco Licensing is very,very good about re-homing these licenses when required. Just send an email to;
Something like this;
We recently aquired licenses tied to PAK xxxxxxxxxxx for our CUCM 7.x cluster. We have a License tied to MAC CCCDDDAAABBB and now require the license to be re-homed to our Publisher MAC AAABBBCCCDDD accordingly. We mistakenly tied the license to our Subscriber MAC CCCDDDAAABBB
Here is the pertinent info;
End User Name - Bobmart.com
Legal Address
City,Country
Purchase Order Number - 111111
Sales Order Number - 2222333
Bill to ID - xxxxx
Ship to ID - xxxxxxxxx
Thanks in advance for all your help with this! Can you please email the new license to:
Hope this helps!
Rob
11-12-2009 10:42 AM
Thanks for help.
11-12-2009 02:38 PM
Wow! I had to rate you a 5 for that hand holding..
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