Mobile connect

[dave-mith]

Hi

I have some extension mobility users that have been set up as phone type 7965.

All profiles have mobility  (mobile connect) enabled but when they log on to a 6900 phone the mobility key does not appear. I know this has to be set as a line button but didn't want it displayed on logged out phones. Is there a setting which forces the mobility key to be displayed if the user logging inin has it enabled on their profile?

Thanks

[Joseph Martini]

You have to set the phone button template of the device profile to a template that has the mobility key set for one of the phone buttons.  Even if the logged out profile has a standard phone button template when the user logs in they will see the mobility key on th ephone.  Check that the base phone or logged out profile does not have a phone button template that contains the mobility key to keep it from showing up.