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Mobile Voice Access Locale

derveniss
Level 1
Level 1

Hello,

I have a CUCM 7.1.5 running in my office..

I have configured Mobile Voice Access and it works fine.

The issue is that I want to listen to the message in Greek...

I have the GR Locale installed, I reboot but it doesn't work.

In the mobile voice access configuration I put the Greek Locale ONLY but nothing changed..

I still hear the message in English and not in Greek

Any ideas?

Thanks in advance!!

1 Accepted Solution

Accepted Solutions

srsivara
Cisco Employee
Cisco Employee

Hi,

Can you try the following ?

- Restart the Mobile Voice Access service on the Pub, from the serviceability page

- Remove the MVA service from the dialpeer on the H.323 gateway, and add it back in

     Example :

                    application

                    no service ccm

                    service ccm http://x.x.x.x:8080/ccmivr/pages/IVRMainpage.vxml

Test again and check.

If you still hear English, send me the screenshot of the MVA config page, and the Mobile Voice Access Service logs set to Debug.

- Sriram

Please rate helpful posts !

View solution in original post

4 Replies 4

srsivara
Cisco Employee
Cisco Employee

Hi,

Can you try the following ?

- Restart the Mobile Voice Access service on the Pub, from the serviceability page

- Remove the MVA service from the dialpeer on the H.323 gateway, and add it back in

     Example :

                    application

                    no service ccm

                    service ccm http://x.x.x.x:8080/ccmivr/pages/IVRMainpage.vxml

Test again and check.

If you still hear English, send me the screenshot of the MVA config page, and the Mobile Voice Access Service logs set to Debug.

- Sriram

Please rate helpful posts !

Thanks.

This did