MOH ON EXTERNAL INCOMING CALL

[zarafa.nicolas]

HI .

I HAVE A MOH PROBLEM FOR EXTERNAL INCOMING CALL ?

FOR THE INTERNAL CALL . THE MOH IS WORKING

PLEASE WOULD SOMEONE TO HELP

THANKS IN ADVANCE

HICHAM

[Jaime Valencia]

Have you already checked your MRGLs and that all MOH servers have the MOH files??

HTH

java

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www.cisco.com/go/pdihelpdesk

[Jonathan Beardsley]

What are you using as your MOH source?

Is this problem happening in the same office as where your MOH source resides, or a branch office?

What CUCM software/hardware are you running?