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MoH w/iPod

kbmurrell
Level 1
Level 1

CM deployment experiencing scratchy / static noise with background music via iPod when external calls are parked or put on hold. Ideas?

1 Reply 1

Monami Basu
Cisco Employee
Cisco Employee

Hi,

Most likely you are running into the bug CSCtg19173.

While using a HiFi system, where the output is LineOut, this leads to an impedance mismatch causing high frequencies to become saturated. This leads to static and a scratchy audio quality of MOH.

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