05-03-2013 10:59 PM - edited 03-16-2019 05:08 PM
Dears
is it possible using standard b-acd on cme 9 (no unity nor cue) to creat multi level AA as such
- main welcome message with options to
-- 0 for operator
-- directly dial internal extension
-- choosing from 3 brands - each brand with its own message with options to
--- sales
--- support
--- information
thanks
05-04-2013 04:04 AM
You can try to do that with chaining scripts, a configuration that is not particularly easy.
05-06-2013 09:38 PM
thanks
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