09-28-2018 07:07 AM - edited 03-18-2019 12:31 PM
We have the following situation.
1 phone with 4 remote destinations (SNR) for our technicians with different work schedules.
For 3 of them , is it a shift from 07:00 until 16:00 , so no problem.
But for one is it from 04:00 - to 07:00 and then from 16:00 until 22:00 and for this i see no solution to implement this with the time schedule in our CUCM with remote destination and SNR .
Any advice or work around?
Thanks.
our version is 11.5.1.15900-18
09-28-2018 01:17 PM
10-02-2018 11:49 PM
Thanks for your reply.
This is not really a solution, because our technicians need to change there working hours in the selfcare portal.
thanks.
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