02-17-2009 10:45 AM - edited 03-15-2019 04:17 PM
how i can change the music in call manager 4.1, that i listen when i put in hope to any person.
How much is the time maximum that can have the song?.
Which is the file format of the song?
02-17-2009 10:51 AM
you change it on the line, device, device pool or enterprise parameters. that order in preference.
if you're adding a new MOH then thru the MOH options add a new source
it can be an MP3 or WAV, it'll be translated to the right format for CCM
HTH
java
if this helps, please rate
02-17-2009 10:52 AM
Hello,
You may find this link helpful:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmfeat/fsmoh.html
Hope that helped, if so please rate.
02-17-2009 12:53 PM
When i select:
Service > media resource > music on hold audio source and i select the actual file music, i can see the following information:
imput file name:
---------------
filemusic.ulaw.wav
ouput file list:
---------------
filemusic.ulaw.wav
filemusic.alaw.wav
filemusic.g729.wav
filemusic.wb.wav
i need to replace filemusic.wav and to maintain the same name "filemusic.wav"
I can copy the filemusic.wav and replace, but how i can replace the 4 output file.
How big may be the file "filemusic.wav"?
02-17-2009 02:20 PM
those files are created by the MOH translator, you do not provide those. only the original input file
HTH
java
if this helps, please rate
02-18-2009 08:06 AM
I read this:
"If the audio translator translates audio source files on the same server as the
Cisco CallManager, serious problems may occur. The audio translator tries to use
all available CPU time, and Cisco CallManager may experience errors or
slowdowns. Make sure that audio translation never takes place on an active
Cisco CallManager."
How i can do the translation without have problem of services?
02-18-2009 08:06 AM
simple, do it afterhours
HTH
java
if this helps, please rate
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