Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We are using 3825 router and its 4 HWIC slots are already occupied and we need to add some more FXO cards.How can we install additional FXO cards.
i have a call manager express,,installed on it 2 FXO cards, while all fxo ports are busy, i need a command line configuration to reserve any FXO port for a next call after being unoccupied.
Is it possible from any of the excellent Unity Tools Depot programs to run a report which shows how often Remote VPIM Delivery Locations get used? We have several VPIM connections (via SMTP domain names) to remote locations and I'm curious to see jus...
Hi there,currently we're running "Cisco Agent Desktop 4.1" for "Cisco Unified Contact Center Express 4.1" Build 6.3.1.10 with Windows XP Professional SP2.Now some machines have to be freshly installed with Windows Vista Business SP1 but our version o...
i am trying to install ipcc on a approved cisco box and i getcomputer hardware provided is requieredto install cisco customer response solution its a 7825-H3-IPC
With version 5.1 can you have an agent be associated with two devices? If I am associated with my phone on my desk as an agent can I be associated with a phone at a helpdesk. I want to be able to login as a agent from another phone and receive calls ...
Hi,We are using Cisco Unified Presence Server version 7.0 with CUCM 7.0.We have Cisco Unified Personal Communicators configured and working fine.I am wondering if it's possible, to create presence groups? I know it's possible with CCM, but i wonder ...
Hello,We're currently running CCM 4.2.3 and have a strange problem. When our system was first setup, there were no class of service partitions created so everyone was allowed to dial everywhere. I've been working on cleaning it up but have run into...
It seems that when going through an upgrade, if CCA hangs, its already deleted the IOS and now when I reboot the UC520, its a brick. How do I get the IOS back on the flash?
i have a cisco 2821 and i am working on ccie voice. i am having a problem accessing the voice mail system. i have set up a piolt number but when i hit the messages button on my phones i does nothing. can anyone help with this?thanks
Hi all,Is it possible to enable cdp and snmp on Cisco IP Phones ?Regards
Hi,I am in the process of adding a 7965 and 7916 onto my CUCM v 6.1.1.2000-3.I only have 2 7965's 1xSCCP and 1xSIP.SCCP to be able to to hold a 7916 but I cannot see on the device settings a option for 7916.I have uploaded the latest firmware for bot...
Hello,I have a quescom 200 gsm Gateway and I want to use it with my uc520.I would like to have call redirected to Quescom if I dial a number with a prefix of 9.The dial peer correctly forward the call to the quescom gateway but the call fails due to ...
HiI want to connect CP-7925G wireless ip-phones to a callmanager version 4.2.3. According the documentation is the CP-7925G supported in this CM version. I installed the newest device-package ciscocm.4-2-3-DevPack-54. But the cp-7925G ist not availab...
Has anyone ever run into a situation where a PRI is sending a "#" at the end of a number that is being passed to the telco. I have a situation where two of my dial-peers are forwarding a "#" after the end of the string that I appear to be forwarding...
