Music on hold is not working on SIP trunk

[Sanjay Bishnoi]

Hello,

Music on hold is not working on SIP trunk as its working fine with internal calls

CUCM>CUBE>ISP

will appreciate if you can me help out on this

[Sanjay Bishnoi]

Yes,,,,we found the issue on codec level in CUBE router

[kpsingh79]

Can you please provide the exact commands on the cube level that resolved this issue?  I have a client with exact same issue.