06-14-2010 09:30 AM - edited 03-15-2019 11:13 PM
I had a call where one of our offices has an SRST gateway and the POTS line that is connected to it dialed 911 today and one time last week around the same time of day. I looked in the call history but there is nothing there for today. How can I track what may be triggering a call of this type?
Thanks.
John
06-14-2010 12:48 PM
Hi John,
Hope all is well
I may be "out to lunch" here (no surprise!) but if the call was made
in "normal" mode and not failed over to SRST wouldn't the record
be in your normal CDR's??
Just thinking out loud here.
Cheers!
Rob
06-14-2010 02:07 PM
Hi Rob,
Can't complain here, all is well,...so far (lol).
Well that was my first thought. I did a query against the PUB and didn't see a call from CUCM, but I did see some activity under our 911 DP on the SRST-router. I'm attaching a text file with the DP info, is there a way to translate "Last Setup Time" and "Last Disconnect Time"? I tried with Epoch Time Converter to no avail.
Thanks for the help.
John
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