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Need help with Multiforest LDAP environment / Accounts disabled / Failed Logins

r.norton
Level 1
Level 1

I am working with a multi-domain environment and need to configure our cucm authentication agreement. 

1. Multiforest server: Server 2016

2. Remote AD domain server: Server 2016

3. CUCM: 11.5

4. Trust between domains is confirmed to work.

 

Users from the remote domain import successfully via the following commands and xml file. However, all users have the following attribute: MsDS-UserAccountDisabled = True. After removing all password requirements on the host server, the attribute is MsDS-UserAccountDisabled is not set. 

 

In both cases, when attempting to enable the account an error occurs: operation failed error code: 0x52d
unable to update the password. Obviously, the error occurs because passwords are not stored, so they are considered blank.

 

In the current state, no users are able to login to the self-care portal

 

In my understanding of a multiforest environment, users are located on the local (multiforest) server and creds are requested from the remote domain. A wireshark capture reveals creds are not requested on the remote server with a login attempt of the cucm self care portal.

 

I need assistance enabling all imported accounts and assess why the passwords are not requested from the remote AD.

On a side note, I am able to assign a password to an imported user and login to the portal successfully but that is not a viable solution.

 

commands run: 

C:\Windows\ADAM>ADAMSync /install localhost:50000 c:\windows\ADAM\MS-AdamSyncConfNLS7.xml /log c:\windows\adam\logs\install.log

 

C:\Windows\ADAM>ADAMSync /sync localhost:50000 "dc=mf2,dc=local" /log c:\windows\adam\logs\sync.log

 

<?xml version="1.0"?>
<doc> 
<configuration> 
<description>NLS</description> 
<security-mode>object</security-mode> 
<source-ad-name>domain</source-ad-name> 
<source-ad-partition>dc=x,dc=x,dc=x,dc=x</source-ad-partition>
<source-ad-account></source-ad-account>
<account-domain>domain</account-domain>
<target-dn>dc=mf4,dc=local</target-dn> 
<query> 
<base-dn>dc=x,dc=x,dc=x,dc=x</base-dn>
<object-filter>(&#124;(objectClass=Person)(objectClass=organizationalUnit)(objectclass=group)(objectclass=Computer))</object-filter> 
<attributes>
    <include>objectSID</include>
    <include>mail</include> 
    <include>userPrincipalName</include>
    <include>middleName</include> 
    <include>manager</include> 
    <include>givenName</include> 
    <include>sn</include> 
    <include>department</include> 
    <include>telephoneNumber</include> 
    <include>title</include> 
    <include>homephone</include> 
    <include>mobile</include> 
    <include>pager</include> 
	<include>msDS-UserAccountDisabled</include>
    <include>samAccountName</include>
    <include>employeeNumber</include>
    <include>initials</include>
    <include>ipPhone</include>
    <include>displayName</include> 
    <include>msRTCSIP-primaryuseraddress</include>
    <include>uid</include>
    <exclude></exclude>
   </attributes></query>
<user-proxy>
<source-object-class>person</source-object-class>
<target-object-class>userProxyfull</target-object-class>
</user-proxy> 
<schedule> 
<aging> 
<frequency>0</frequency> 
<num-objects>0</num-objects> 
</aging> 
<schtasks-cmd></schtasks-cmd> 
</schedule> 
</configuration> 
<synchronizer-state> 
<dirsync-cookie></dirsync-cookie> 
<status></status> 
<authoritative-adam-instance></authoritative-adam-instance> 
<configuration-file-guid></configuration-file-guid> 
<last-sync-attempt-time></last-sync-attempt-time> 
<last-sync-success-time></last-sync-success-time> 
<last-sync-error-time></last-sync-error-time> 
<last-sync-error-string></last-sync-error-string> 
<consecutive-sync-failures></consecutive-sync-failures> 
<user-credentials></user-credentials> 
<runs-since-last-object-update></runs-since-last-object-update> 
<runs-since-last-full-sync></runs-since-last-full-sync> 
</synchronizer-state>
</doc>
1 Accepted Solution

Accepted Solutions

Jonathan Schulenberg
Hall of Fame
Hall of Fame
I suggest heading over to the Microsoft forums on this one. I would be surprised to see guidance on how to properly configure AD LDS from anyone here.

View solution in original post

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame
I suggest heading over to the Microsoft forums on this one. I would be surprised to see guidance on how to properly configure AD LDS from anyone here.

FYI for anyone with the same problem: Restarting the lds service did not change the state of MsDS-userAccountDisabled = True to False, but restarting the server itself did. I still need to discover why creds are not requested from the remote AD server. I have been working for weeks with Microsoft on this and have not found an answer, which is why I posted here.