Need to seize an outside line with something other than '9'

[mx]

Good morning. Our company is facing a slight dilemma. All our installs seize an outside line using 9, then a 10 digit number. Now I am told that in Maine, the law will be that users must dial 911 directly, not 9,911 like they currently do.  My question is, can we use *? I know we cant use #.  Or are there any other recommendations? The problem with using another number is they are also taken for internal locations.

Bob

[Jaime Valencia]

Yes, you can use *, depending on your dial plan and config, why don't you simply configure the 911 RP with urgent priority? do you have something that overlaps with it??

[mx]

Thank you Jaime. I do not have anything that interferes with it that I know of. Below are my dial peers at the remote location, sending them out the analog line (srst).  Do you have an example that I can look at?

dial-peer voice 900 pots
 preference 3
 destination-pattern 9[1-6]11
 port 0/2/0
 forward-digits 3
!
dial-peer voice 910 pots
 preference 2
 destination-pattern 9[1-6]11
 port 0/2/1
 forward-digits 3

[Rajan]

You can use any digit except 9, lets say "0" to seize the line and then have a dial-peer specially for 911 as below because anyways the prefix digit will be removed before sending out:

dial-peer voice X pots
 destination-pattern 911
 port 0/2/0
 forward-digits all

dial-peer voice 900 pots
 preference 3
 destination-pattern 0[1-6]11
 port 0/2/0
 forward-digits 3

HTH

Rajan

[Rolando Valenzuela]

You usually want to support both ways one with your X digit to seize the line and without it, just like Rajan showed.

Rolando Valenzuela.