12-17-2015 08:44 AM - edited 03-17-2019 05:16 AM
Good morning. Our company is facing a slight dilemma. All our installs seize an outside line using 9, then a 10 digit number. Now I am told that in Maine, the law will be that users must dial 911 directly, not 9,911 like they currently do. My question is, can we use *? I know we cant use #. Or are there any other recommendations? The problem with using another number is they are also taken for internal locations.
Bob
12-17-2015 08:49 AM
Yes, you can use *, depending on your dial plan and config, why don't you simply configure the 911 RP with urgent priority? do you have something that overlaps with it??
12-17-2015 09:01 AM
Thank you Jaime. I do not have anything that interferes with it that I know of. Below are my dial peers at the remote location, sending them out the analog line (srst). Do you have an example that I can look at?
dial-peer voice 900 pots
preference 3
destination-pattern 9[1-6]11
port 0/2/0
forward-digits 3
!
dial-peer voice 910 pots
preference 2
destination-pattern 9[1-6]11
port 0/2/1
forward-digits 3
12-17-2015 09:19 AM
You can use any digit except 9, lets say "0" to seize the line and then have a dial-peer specially for 911 as below because anyways the prefix digit will be removed before sending out:
dial-peer voice X pots
destination-pattern 911
port 0/2/0
forward-digits all
dial-peer voice 900 pots
preference 3
destination-pattern 0[1-6]11
port 0/2/0
forward-digits 3
HTH
Rajan
12-17-2015 09:24 AM
You usually want to support both ways one with your X digit to seize the line and without it, just like Rajan showed.
Rolando Valenzuela.
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