New collaboration deployment...which ports needs to be open at firewall

[monasir]

Hi everyone,

A customer of us is going to have a new cisco collaboration environment.

I need to know excatly which ports needs to be open at firewall site, before we install all the appliances

They have a fortigate firewall.

Information is regarding to all the appliances:

- cucm, cuc, IMP, UCCX

- cubes
-signaling

[Anthony Holloway]

Each product has it's own port guide.

E.g.,
CUCM & IM&P: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/port/10_0_1/CUCM_BK_T537717B_00_tcp-port-usage-guide-100.html

UCCX: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_6_2/configuration/guide/uccx_b_ccx-solution-port-guide-1162.html

I would recommend you google search "cisco <product> support" and find the support landing page for the product. From there, you can navigate the categories, to find the port utilization guides for each product.

Also, if you're asking for this information, it stands to reason, you don't know where and when a Firewall can be put in place into a design. Therefore, I would caution you on how and where you implement a FW within the phone system design. There are some limitations and caveats.

[Jaime Valencia]

You also want to review the Jabber docs for the port usage for the client.

[monasir]

Hi Jaime,

I've found the port and usage information, but for the customer its still not clear :

He's asking

" Which ports need to be open from the specific server (appliance) to their network and the way back .

[Anthony Holloway]

I get the feeling that while your question is easy to ask: "What ports do I need to open on the firewall." The answer is much more difficult and couldn't possibly be answered by someone on these forums. That's just my opinion, but let's wait and see if someone answer you. I hope they do. But I would advise you to reach out to a Cisco Partner for assistance.

[monasir]

Hi Anthony,

Yes i agree, thats true.

Because every customer has a different network and firewall