Night Attendant

[jcstrait2003]

I have a request to set up a night attendant where incoming calls are parked and ring over the Paging system.  We are running CUCM 11.5 with CUCN 11.5.

I have set up an auto attendant, just not sure how to accomplish parking the call automatically and ringing the paging system. 

Any insight is appreciated.

Thanks!

JC

[Jaime Valencia]

Parking needs user involvement, there is no way to park a call without it being put on park by a user by pressing the softkey.

You could use directed call park, but there is no way to do the rest of placing a call to something else.

Neither CUCM and/or CUC can do the call flow you want.