Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Security hotline team has group of phones with shared line for hotline calls. Would like every call prefixed with "Your call may be recorded for quality assurance purposes". Preferably within the call (to capture in recording) but before the call is ...
Kind of getting tossed into the turbulent seas of VOIP, so please bear with me. :P We are beginning a transition from a legacy telephony sytem into Cisco CUCM 10.5.2 and I'm being tasked with registering several phones. Our management wants a custom ...
For those running Sophos in their enterprise for AV protection on their Mac platforms, please be aware that the Sophos application will prevent incoming calls to Jabber from ringing through. We have run into this issue with numerous users who have up...
Hi, one question to cisco guru. We using VOIP phones from external company, all phones registers via internet. We changed our old SOHO router to Cisco C1161X and phones can’t register anymore. ISP not changed, external IP not changed. When i put back...
Our company has cisco DX 70 phone. We wanted to make calls to traditional phones. Can DX 70 phones support this feature like other IP phones.
Good morning. I am trying to check my voicemail, as it says I have messages, but I am unable to get into the account. I do not recall setting up a password/code, nor is anything working that was given to me when we took the training. How may I acc...
Hi All, CUCM 14 requires COP files ending in .cop.sha512 and ISO files ending in .sha512.iso and I dont see any dial plans available with these extensions.Are these available somewhere or any idea if they are due anytime soon? Thanks,
Hi Sirswe recently purchased 8800 Series Audio KEM - 28Button expansion module and tried to use it with Cisco 8861 or 8865 phones. It is not working. we are using CUCM 11.5 version. the phone firmware is sip88xx.14-0-1-0001-135. The phone connected t...
Hi community!As you know Cisco made great thing for Extension Mobility. You can login by your DN!But this cool feature have one issue. You must use alphanumeric keyboard to login. What does it mean?You must press more button more times. Near 6 for 1 ...
We are trying to find reference documentation to help us know the full capabilities of the Cisco 8851 and 8841 etc range of models. In particular the "Line Key X" section under voice -> Phone section.We'd like to know the full range of commands avail...
Hello All, Can CUCM manipulate the Caller ID name that is presented to a called number when calling to the PSTN? If so is there good documentation on how to do it? Thanks!
Hi Pros, Can I set how many time a phone connected to a fxs has to ring? I am trying to forward this number to a voicemail server. Eventhough I have a dial-peer to forward the call,but the FXS keeps ring. For example, I want to forward the call to vo...
Upgraded a customer to the latest version of cucm 12.5 SU4. Before upgrade, the 8851 had a custom background image, but the expansion module had a blank background, which made it easier to read the characters on the screen. Since the upgrade the ba...
Hi,How do i set up a softkey button or without the button, transfer a call directly to a extension's voice mail without ringing the phone. All the phones are configured as SIP Phones and they are all 8841I have CME version 12
Hi I have a vCube running Version 17 and all is configured. Sip Trunk to Webex Calling and another to our PSTN provider (also SIP trunk).Now we were testing some calls and have a strange behavior.The received Invite from Webex contains three lines fo...
