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NME-Cue Service module

shawn.lewis
Level 1
Level 1

Hi There

We have replaced a faulty router with a Cisco 2851 router today and we are having problems with the NME-CUE service module.

Current config on router for the NME_CUE

interface Integrated-Service-Engine1/0

ip unnumbered GigabitEthernet0/0.11

service-module ip address 10.128.139.253 255.255.255.0

service-module ip default-gateway 10.128.139.254

no keepalive

!

ip route 0.0.0.0 0.0.0.0 10.129.253.185

ip route 10.128.139.253 255.255.255.255 Integrated-Service-Engine1/0

sh interfaces integrated-Service-Engine 1/0

Integrated-Service-Engine1/0 is up, line protocol is up

  Hardware is BCM5703, address is 0021.d8d2.a070 (bia 0021.d8d2.a070)

  Interface is unnumbered. Using address of GigabitEthernet0/0.11 (10.128.139.254)

  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,

     reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA, loopback not set

  Keepalive not set

  Full-duplex, 1000Mb/s, link type is force-up, media type is internal

  output flow-control is XON, input flow-control is XON

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input never, output 00:00:54, output hang never

  Last clearing of "show interface" counters never

  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

  Queueing strategy: fifo

  Output queue: 0/512 (size/max)

  5 minute input rate 0 bits/sec, 0 packets/sec

  5 minute output rate 0 bits/sec, 0 packets/sec

     0 packets input, 0 bytes, 0 no buffer

     Received 0 broadcasts, 0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

     0 watchdog, 0 multicast, 0 pause input

     0 input packets with dribble condition detected

     116 packets output, 32607 bytes, 0 underruns

     0 output errors, 0 collisions, 7 interface resets

     0 babbles, 0 late collision, 0 deferred

     0 lost carrier, 0 no carrier, 0 pause output

     0 output buffer failures, 0 output buffers swapped out

service-module integrated-Service-Engine 1/0 sess
Trying 10.128.139.254, 2066 ... Open
CCCC

                           FIRST NATIONAL BANK Premier Banking Westway

       This device belongs to the FirstRand Group of Companies ("FirstRand")
       Only persons with permission are allowed to access and/or use this
       device. FirstRand reserves the right to intercept and/or monitor the
       use of this device. By accessing this device you waive any expectation
       to privacy. FirstRand reserves the right to institute civil or
       criminal legal action against any person that does or attempts to
       access/use its device without permission and/or do any of the acts
       prohibited by local and international law. Without derogating from
       any of the foregoing, the FirstRand Group Policy for acceptable use
       of information systems applies to your use of this device.

username: f2125005nssh
password:

interface Integrated-Service-Engine1/0
ip unnumbered GigabitEthernet0/0.11
service-module ip address 10.128.139.253 255.255.255.0
service-module ip default-gateway 10.128.139.254
no keepalive
!
ip route 0.0.0.0 0.0.0.0 10.129.253.185
ip route 10.128.139.253 255.255.255.255 Integrated-Service-Engine1/0

When I do a "service-module integrated-Service-Engine 1/0 status" i get the following

Service Module is Cisco Integrated-Service-Engine1/0

Service Module supports session via TTY line 66

Service Module is trying to recover from reset/shutdown

Service Module status is not available

sh interfaces integrated-Service-Engine 1/0
Integrated-Service-Engine1/0 is up, line protocol is up
  Hardware is BCM5703, address is 0021.d8d2.a070 (bia 0021.d8d2.a070)
  Interface is unnumbered. Using address of GigabitEthernet0/0.11 (10.128.139.254)
  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive not set
  Full-duplex, 1000Mb/s, link type is force-up, media type is internal
  IP interface brief

In1/0                      10.128.139.254  YES TFTP   up                    up 

When I logon to the service I cannot get past the password fieled. It just hangs even after i hit the enter button a few times.

service-module integrated-Service-Engine 1/0 sess
Trying 10.128.139.254, 2066 ... Open

username: f2125005nssh
password:

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

It may have a corrputed image and need re-installation from boot loader.

Much appreciated. I have managed to sort out by doing a shutdown, removed the module from the router, powered up the router without the unit and let the router run for five minutes, Switched off the router and installed the module. The router and the module came back up with no issues.