no aparece el Phone Template del Ip Phone 7821 en la lista de Device Default

[esanchez73]

Actualice el  cluster de callmanager versión 8.6.2 ya que no aparecía el modelo 78XX se actualizaron todos los servidores y se resetearon.

Aparecio el modelo pero el Phone template del 7821 no despliega nada solo el de los 7841 y 7861. Que puede ser?

Saludos.

[Deepak Rawat]

You will need to install the cmterm-devicepack8.6.2.26166-1.cop.sgn in order to get the support for 78XX phones on 8.6.2. Refer below:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix_chapter_00.html#CMDP_RF_C2DC6BBD_00

Also, post the query in Spanish forum going forward to get more visibility if you prefer Spanish

https://supportforums.cisco.com/es/community/5461/colaboracion-voz-y-video

Regards

Deepak

[esanchez73]

thanks Deepak.

Regards.

Enrique Sánchez

[Deepak Rawat]

No issues Enrique, please remember to mark the thread as Answered if there are no further questions on the topic.

Regards

Deepak