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No Audio On IP Communicator Over Cisco VPN

MikeTomasko
Enthusiast
Enthusiast

I have the Cisco IP Communicator 7.0.5.0 and I'm running Cisco VPN 5.0.04.0300.  I get dial tone and DTMF tones, but no audio on the call.  No audio on either end.  I've tried this from 3 different networks using VPN and it worked on 1 out of 3.  Any ideas where to start trouble shooting?  Thanks!

3 Replies 3

thisisshanky
Advisor
Advisor

there are several threads in this forums realted to this..so a quick search might help you find the answer to the problem...

Not sure if this thread helps..but try it...and let us know!!

https://supportforums.cisco.com/message/1077086#1077086

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

That link did, but didn't help, but I did get it working!

My regular account I logon to the computer with does not have Administrative rights.  I did a RUN AS on IP Communicator and ran it as my administrative account and then I had audio!  Closed down IP Communicator and launched it again with my regular account and I had audio again!  It appears that not having Admin rights when running IP Communicator, it was unable to update the network settings.

Thanks!

good to know!!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus
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