08-04-2016 01:23 AM - edited 03-17-2019 07:44 AM
Hi All,
Calls made are from SCCP phone to destination through SIP Trunk. When call is alive we able to see the Caller name in the display.
Once call completed , while check the logs in Placed call history it showing the Number only no name.
But for SIP Phones we can see the Number and Name also .
Is that Default behavior ? What feature made SIP phones to display the name also in Placed call history??
Thanks in Advance...
08-04-2016 02:16 AM
It should show that, try to upgrade/degrade firmware on couple of sccp phones and check.
Suresh
08-08-2016 02:31 AM
Hi Suresh,
I experienced the same behavior in Jabber Wnidows client also...
Thanks in Advance
08-04-2016 09:22 AM
Are you performing digit manipulation when the number is called?
08-08-2016 02:06 AM
Hi Mohammed,
No digitmanipulation. Only Access getting striped.
Thanks in Advance...
08-08-2016 04:33 AM
It should show in this case. As suggested below try to change the firmware and see if it makes difference. Looks to be a bug
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