on hold

[nixon1234]

Hi guys, how long can a call be on hold for in CUCM System version: 7.1.5.31900-3? It seems to not always be the same length of time.

[Payal Bhaduri · Accepted solution]

If the call is not resumed before the clusterwide Maximum Hold Duration Timer system setting expires, Cisco Unified Communications Manager stops the reminder alerts and clears the call. If the Maximum Hold Duration Timer specifies 0, the call remains on hold until the clusterwide Maximum Call Duration Timer setting expires and Cisco Unified Communications Manager clears the call

[nixon1234]

great!

thanks!