Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
362
Views
0
Helpful
3
Replies

once working phone number now non responsive

cctom
Level 1
Level 1

‎11-07-2013 12:32 PM - edited ‎03-16-2019 08:17 PM

I have a known good outside phone number that we used to be able to call from campus tha now no longer responds.  It looks as if it is trying to make the call but I get no ring or any responce.  This just started a week ago but I have made no changes that should have caused this.

Labels:
0 Helpful
3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

‎11-07-2013 12:39 PM

Provide details on system, trunk type and protocol being used.

Sent from Cisco Technical Support iPhone App

0 Helpful

cctom
Level 1
Level 1

‎11-07-2013 01:43 PM

CUCM 8.5.1.13900-5

Sip trunk

Not sure what you mean by Protocol used.  Sorry, still new to this.

0 Helpful

Chris Deren
Hall of Fame
Hall of Fame
In response to cctom

‎11-07-2013 03:14 PM

Please provide "debug ccsip messages" from the CUBE (assuming there is CUBE here as you did not explain the full call flow) along with the number you are dialing.

Chris

0 Helpful
Customers Also Viewed These Support Documents