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One Stage Versus Two Stage Dialing

milkboy33
Level 1
Level 1

Why would one choose one stage or two stage dialing over the other? In what design scenario would we use one or the other?

3 Replies 3

Jonathan Schulenberg
Hall of Fame
Hall of Fame

This sounds like a gotcha exam question. Hah.

Two-stage dialing means you call into a PBX and - hopefully after authentication, more on that in a bit - it gives you dial tone to originate a new call leg from it’s PSTN trunk. CUCM MVA is an example of this: you call the MVA access TN from, say, a hotel, login, and are then able to place an international call using the much cheaper rates of your SIP trunk vs. the hotel. This usually also has the benefit of showing your work caller ID to the called party.

It’s also possible for two-stage dialing to be accidental and a source of toll fraud. Cisco dial-peers will provide dial tone on the incoming call leg if the direct-inward-dial command is missing; this is almost always a very bad idea!

In what situations would we want to not apply direct-inward-dial on a dial peer?

Other than a VoIP dial-peer (that command only exists on POTS dial-peers) I can’t think of a great example off-hand. Oh - and that command only matters on the dial-peer matched for the incoming call leg, of course.