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Open case to change an IP phone under SMARTNet Contract

m.malqui1
Level 1
Level 1

Hi All,

What is the procedure to open case for changing an IP Phones?

Thanks in advance.

Regards,

MM

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi MM,

For devices that are still covered under the contract you should open a TAC SR

HTH

Manish