cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
490
Views
0
Helpful
1
Replies

Outbound/Call Data from Call Manager 6?

sturcott9891
Level 1
Level 1

Is there any way I can get all of the outbound and inbound calls made from Call Manager for specific dates?  The only thing I can really find in CDR is the ability to inbound/outbound calls by user extension but I need a big data dump of ALL calls made so I can pull it into another database and manipulate that data.

On a side note, being that Call Manager 6 is Linux, is there any way to view that data directly from the database like I can with a SQL database?

1 Reply 1

jtesar
Level 1
Level 1

There are a few options to do this:

1) Export CDR/CMR from within CAR, can specify a from/to date:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/service/6_1_1/car/carexprt.html

2) Configure a billing server to export raw CDR/CMR files, would only export files generated after configuration, not terribly useful for your scenario, but might be useful moving forward:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/service/6_1_1/admin/sacdrm.html

3) Generate an AXL/SOAP call to get the CDR files via CDR On Demand:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/devguide/6_0_1/ccmdvCh2.html#wp72438

Unfortunately, the report generation search reports are a bit limited.  You can query the car tables via the CLI, but that is probably less user friendly than pulling the data via export using #1 or #3 above.

HTH!

-jt