Outbound fax fails with cause code 47

mohammed asif suleman · ‎05-18-2013

Hi

i have 2811 voice gateway connecting to sip line and mpls from branches.

and in internal network we have a right fax and call manager

server with h323 connection from gateway.and every thing was fine

yesterday i replaced 2811 with 2951 and imported all the configuration to 2951 from 2811.

every thing was fine till now but today i came to know that outgoing faxes are not working. while incoming is fine.

the outgoing faxes are getting failed with cause code 47 "resource unavailable".

here the debugs are

May 18 07:11:53.234: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:33016223237@192.168.12.5 SIP/2.0

From: <sip:5481@192.168.12.73>;tag=9186950-0-13c4-55013-e30f-1b7dec3b-e30f

To: <sip:33016223237@192.168.12.5>

Call-ID: 7d230e8-0-13c4-55013-e30f-66ea7ecd-e30f

CSeq: 1 INVITE

Via: SIP/2.0/UDP 192.168.12.73:5060;branch=z9hG4bK-e30f-376f58c-641cce71

Contact: <sip:192.168.12.73>

Max-Forwards: 70

User-Agent: Brktsip/6.5.2B5 (Dialogic)

Content-Type: application/sdp

Content-Length: 221

v=0

o=- 2209053116 0879491000 IN IP4 192.168.12.73

s=no_session_name

t=0 0

m=audio 56492 RTP/AVP 0

c=IN IP4 192.168.12.73

a=rtpmap:0 pcmu/8000

m=audio 56492 RTP/AVP 8

c=IN IP4 192.168.12.73

a=rtpmap:8 pcma/8000

May 18 07:11:53.238: //-1/0D1A9138A837/CCAPI/cc_api_display_ie_subfields:

cc_api_call_setup_ind_common:

cisco-username=5481

----- ccCallInfo IE subfields -----

cisco-ani=5481

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=33016223237

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=0

cisco-rdnplan=0

cisco-rdnpi=-1

cisco-rdnsi=-1

cisco-redirectreason=-1 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

May 18 07:11:53.238: //-1/0D1A9138A837/CCAPI/cc_api_call_setup_ind_common:

Interface=0xAE83350, Call Info(

Calling Number=5481,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=33016223237(TON=Unknown, NPI=Unknown),

Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

Incoming Dial-peer=20, Progress Indication=NULL(0), Calling IE Present=TRUE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=8665

May 18 07:11:53.238: //-1/0D1A9138A837/CCAPI/ccCheckClipClir:

In: Calling Number=5481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

May 18 07:11:53.238: //-1/0D1A9138A837/CCAPI/ccCheckClipClir:

Out: Calling Number=5481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

May 18 07:11:53.238: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 07:11:53.238: :cc_get_feature_vsa malloc success

May 18 07:11:53.238: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 07:11:53.238: cc_get_feature_vsa count is 6

May 18 07:11:53.238: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 07:11:53.238: :FEATURE_VSA attributes are: feature_name:0,feature_time:31196600,feature_id:1569

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/cc_api_call_setup_ind_common:

Set Up Event Sent;

Call Info(Calling Number=5481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=33016223237(TON=Unknown, NPI=Unknown))

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/cc_process_call_setup_ind:

Event=0xAECF738

May 18 07:11:53.238: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

Try with the demoted called number 33016223237

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/ccCallSetContext:

Context=0x103C6A4

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 8665 with tag 20 to app "_ManagedAppProcess_Default"

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/ccCallProceeding:

Progress Indication=NULL(0)

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/ccCallSetupRequest:

Destination=, Calling IE Present=TRUE, Mode=0,

Outgoing Dial-peer=11, Params=0x103B234, Progress Indication=NULL(0)

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/ccCheckClipClir:

In: Calling Number=2505481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/ccCheckClipClir:

Out: Calling Number=2505481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/ccCallSetupRequest:

Destination Pattern=33.T, Called Number=016223237, Digit Strip=FALSE

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/ccCallSetupRequest:

Calling Number=2505481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=016223237(TON=Unknown, NPI=Unknown),

Redirect Number=, Display Info=

Account Number=5481, Final Destination Flag=TRUE,

Guid=0D1A9138-BEC1-11E2-A837-C0C5037109AB, Outgoing Dial-peer=11

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/cc_api_display_ie_subfields:

ccCallSetupRequest:

cisco-username=5481

----- ccCallInfo IE subfields -----

cisco-ani=2505481

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=016223237

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=0

cisco-rdnplan=0

cisco-rdnpi=-1

cisco-rdnsi=-1

cisco-redirectreason=-1 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

May 18 07:11:53.238: //8665/0D1A9138A837/CCAPI/ccIFCallSetupRequestPrivate:

Interface=0xAE83350, Interface Type=3, Destination=, Mode=0x0,

Call Params(Calling Number=2505481,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=016223237(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=11, Call Count On=FALSE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

May 18 07:11:53.242: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 07:11:53.242: :cc_get_feature_vsa malloc success

May 18 07:11:53.242: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 07:11:53.242: cc_get_feature_vsa count is 7

May 18 07:11:53.242: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 07:11:53.242: :FEATURE_VSA attributes are: feature_name:0,feature_time:31193016,feature_id:1570

May 18 07:11:53.242: //8666/0D1A9138A837/CCAPI/ccIFCallSetupRequestPrivate:

SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1

May 18 07:11:53.242: //8666/0D1A9138A837/CCAPI/ccCallSetContext:

Context=0x103B1E4

May 18 07:11:53.242: //8665/0D1A9138A837/CCAPI/ccSaveDialpeerTag:

Outgoing Dial-peer=11

May 18 07:11:53.242: //8666/0D1A9138A837/CCAPI/cc_api_call_disconnected:

Cause Value=47, Interface=0xAE83350, Call Id=8666

May 18 07:11:53.242: //8666/0D1A9138A837/CCAPI/cc_api_call_disconnected:

Call Entry(Responsed=TRUE, Cause Value=47, Retry Count=0)

May 18 07:11:53.242: //8666/0D1A9138A837/CCAPI/cc_api_call_disconnected:

Cause Value=47, Interface=0xAE83350, Call Id=8666

May 18 07:11:53.242: //8666/0D1A9138A837/CCAPI/cc_api_call_disconnected:

Call Entry(Responsed=TRUE, Cause Value=47, Retry Count=0)

May 18 07:11:53.242: //8665/0D1A9138A837/CCAPI/ccCallReleaseResources:

release reserved xcoding resource.

May 18 07:11:53.242: //8666/0D1A9138A837/CCAPI/ccCallSetAAA_Accounting:

Accounting=0, Call Id=8666

May 18 07:11:53.242: //8666/0D1A9138A837/CCAPI/ccCallDisconnect:

Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=47)

May 18 07:11:53.242: //8666/0D1A9138A837/CCAPI/ccCallDisconnect:

Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)

May 18 07:11:53.242: //8666/0D1A9138A837/CCAPI/cc_api_call_disconnect_done:

Disposition=-11, Interface=0xAE83350, Tag=0x0, Call Id=8666,

Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)

May 18 07:11:53.242: //8666/0D1A9138A837/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

May 18 07:11:53.242: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

May 18 07:11:53.242: :cc_free_feature_vsa freeing 1DBF7B0

May 18 07:11:53.242: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

May 18 07:11:53.242: vsacount in free is 6

May 18 07:11:53.242: //8665/0D1A9138A837/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 192.168.12.73:5060;branch=z9hG4bK-e30f-376f58c-641cce71

From: <sip:5481@192.168.12.73>;tag=9186950-0-13c4-55013-e30f-1b7dec3b-e30f

To: <sip:33016223237@192.168.12.5>

Date: Sat, 18 May 2013 07:11:53 GMT

Call-ID: 7d230e8-0-13c4-55013-e30f-66ea7ecd-e30f

CSeq: 1 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

May 18 07:11:53.242: //8665/0D1A9138A837/CCAPI/ccCallDisconnect:

Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

May 18 07:11:53.242: //8665/0D1A9138A837/CCAPI/ccCallDisconnect:

Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)

May 18 07:11:53.242: //8665/0D1A9138A837/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 503 Service Unavailable

Via: SIP/2.0/UDP 192.168.12.73:5060;branch=z9hG4bK-e30f-376f58c-641cce71

From: <sip:5481@192.168.12.73>;tag=9186950-0-13c4-55013-e30f-1b7dec3b-e30f

To: <sip:33016223237@192.168.12.5>;tag=F9BCC60-144A

Date: Sat, 18 May 2013 07:11:53 GMT

Call-ID: 7d230e8-0-13c4-55013-e30f-66ea7ecd-e30f

CSeq: 1 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=47

Content-Length: 0

May 18 07:11:53.246: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:33016223237@192.168.12.5 SIP/2.0

From: <sip:5481@192.168.12.73>;tag=9186950-0-13c4-55013-e30f-1b7dec3b-e30f

To: <sip:33016223237@192.168.12.5>;tag=F9BCC60-144A

Call-ID: 7d230e8-0-13c4-55013-e30f-66ea7ecd-e30f

CSeq: 1 ACK

Via: SIP/2.0/UDP 192.168.12.73:5060;branch=z9hG4bK-e30f-376f58c-641cce71

Contact: <sip:192.168.12.73>

Max-Forwards: 70

User-Agent: Brktsip/6.5.2B5 (Dialogic)

Content-Length: 0

May 18 07:11:53.246: //8665/0D1A9138A837/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0xAE83350, Tag=0x0, Call Id=8665,

Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)

May 18 07:11:53.246: //8665/0D1A9138A837/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

configuration for right fax is

voice translation-rule 5

rule 1 /^33\(.......\)/ /\1/ ---------------7

rule 2 /^33\(.........\)/ /\1/ -------------9

rule 3 /^33\(............\)/ /\1/------------12

rule 4 /^33\(..........\)/ /\1/-------------10

rule 6 /^33\(.............\)/ /\1/----------13

rule 7 /^33\(...........\)/ /\1/-------------11

!

voice translation-rule 6

rule 1 /^5\(...\)/ /2505\1/

dial-peer voice 11 voip

description **Outgoing FAX to SIP Trunk**

translation-profile outgoing OUT_FAX

destination-pattern 33.T

session protocol sipv2

session target ipv4:10.200.7.157

codec g711alaw

fax protocol pass-through g711alaw

no vad

dial-peer voice 180 voip

description **to FAX SERVER**

destination-pattern 25054[8-9].

session protocol sipv2

session target ipv4:192.168.12.73

codec g711alaw

fax protocol pass-through g711alaw

no vad

dial-peer voice 20 voip

description ***TO-ISP***

translation-profile outgoing OUT-SIP

destination-pattern [^33].T

progress_ind progress enable 8

rtp payload-type cisco-codec-fax-ack 111

rtp payload-type nte 97

session protocol sipv2

session target ipv4:10.200.7.157:5060

session transport udp

voice-class codec 1

dtmf-relay rtp-nte

no vad

Fax call flow is like

ITSP-------[sip]-----------gateway-------[323]-----------------Right Fax server.

thank you

Ayodeji Okanlawon · ‎05-18-2013

The outogin dial-peer the call is matching is dial-peer 11. This dial-peer is configured for sip...your diagram shows that your right fax is using h323..You should configure a h323 dial-peer to your right fax server

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts

mohammed asif suleman · ‎05-18-2013

Hi Aokanlawon,

either it is sip or h323 the outbound fax getting failed.

this is the debug from cisco 2811, this call getting successful, with the same config...

May 18 08:24:08.057: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:334723004@192.168.12.5 SIP/2.0

From: <5481>;tag=91929b0-0-13c4-55013-f4e2-11e55d88-f4e2

To: <334723004>

Call-ID: 7d286e8-0-13c4-55013-f4e2-4a82ae42-f4e2

CSeq: 1 INVITE

Via: SIP/2.0/UDP 192.168.12.73:5060;branch=z9hG4bK-f4e2-3bc93c3-221ea971

Contact: <192.168.12.73>

Max-Forwards: 70

User-Agent: Brktsip/6.5.2B5 (Dialogic)

Content-Type: application/sdp

Content-Length: 221

v=0

o=- 2209058165 0155446000 IN IP4 192.168.12.73

s=no_session_name

t=0 0

m=audio 56832 RTP/AVP 0

c=IN IP4 192.168.12.73

a=rtpmap:0 pcmu/8000

m=audio 56832 RTP/AVP 8

c=IN IP4 192.168.12.73

a=rtpmap:8 pcma/8000

May 18 08:24:08.065: //745561/xxxxxxxxxxxx/CCAPI/cc_api_caps_ind:

Call Entry Is Not Found

May 18 08:24:08.065: //-1/24DC0898A2C9/CCAPI/cc_api_display_ie_subfields:

cc_api_call_setup_ind_common:

cisco-username=5481

----- ccCallInfo IE subfields -----

cisco-ani=5481

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=334723004

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=0

cisco-rdnplan=0

cisco-rdnpi=-1

cisco-rdnsi=-1

cisco-redirectreason=-1 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

May 18 08:24:08.065: //-1/24DC0898A2C9/CCAPI/cc_api_call_setup_ind_common:

Interface=0x46E8C084, Call Info(

Calling Number=5481,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=334723004(TON=Unknown, NPI=Unknown),

Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

Incoming Dial-peer=20, Progress Indication=NULL(0), Calling IE Present=TRUE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=745561

May 18 08:24:08.065: //-1/24DC0898A2C9/CCAPI/ccCheckClipClir:

In: Calling Number=5481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

May 18 08:24:08.065: //-1/24DC0898A2C9/CCAPI/ccCheckClipClir:

Out: Calling Number=5481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

May 18 08:24:08.065: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 08:24:08.065: :cc_get_feature_vsa malloc success

May 18 08:24:08.065: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 08:24:08.065: cc_get_feature_vsa count is 21

May 18 08:24:08.065: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 08:24:08.065: :FEATURE_VSA attributes are: feature_name:0,feature_time:1193440416,feature_id:327824

May 18 08:24:08.069: //745561/24DC0898A2C9/CCAPI/cc_api_call_setup_ind_common:

Set Up Event Sent;

Call Info(Calling Number=5481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=334723004(TON=Unknown, NPI=Unknown))

May 18 08:24:08.069: //745561/24DC0898A2C9/CCAPI/cc_process_call_setup_ind:

Event=0x472368A8

May 18 08:24:08.073: //745561/24DC0898A2C9/CCAPI/ccCallSetContext:

Context=0x47A33EE0

May 18 08:24:08.073: //745561/24DC0898A2C9/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 745561 with tag 20 to app "_ManagedAppProcess_Default"

May 18 08:24:08.073: //745561/24DC0898A2C9/CCAPI/ccCallProceeding:

Progress Indication=NULL(0)

May 18 08:24:08.077: //745561/24DC0898A2C9/CCAPI/ccCallSetupRequest:

Destination=, Calling IE Present=TRUE, Mode=0,

Outgoing Dial-peer=11, Params=0x47B72AE8, Progress Indication=NULL(0)

May 18 08:24:08.077: //745561/24DC0898A2C9/CCAPI/ccCheckClipClir:

In: Calling Number=2505481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

May 18 08:24:08.077: //745561/24DC0898A2C9/CCAPI/ccCheckClipClir:

Out: Calling Number=2505481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

May 18 08:24:08.077: //745561/24DC0898A2C9/CCAPI/ccCallSetupRequest:

Destination Pattern=33.T, Called Number=4723004, Digit Strip=FALSE

May 18 08:24:08.081: //745561/24DC0898A2C9/CCAPI/ccCallSetupRequest:

Calling Number=2505481(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=4723004(TON=Unknown, NPI=Unknown),

Redirect Number=, Display Info=

Account Number=5481, Final Destination Flag=TRUE,

Guid=24DC0898-BECB-11E2-A2C9-D064EA6472F2, Outgoing Dial-peer=11

May 18 08:24:08.081: //745561/24DC0898A2C9/CCAPI/cc_api_display_ie_subfields:

ccCallSetupRequest:

cisco-username=5481

----- ccCallInfo IE subfields -----

cisco-ani=2505481

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=4723004

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=0

cisco-rdnplan=0

cisco-rdnpi=-1

cisco-rdnsi=-1

cisco-redirectreason=-1 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

May 18 08:24:08.081: //745561/24DC0898A2C9/CCAPI/ccIFCallSetupRequestPrivate:

Interface=0x46E8C084, Interface Type=3, Destination=, Mode=0x0,

Call Params(Calling Number=2505481,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=4723004(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=11, Call Count On=FALSE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

May 18 08:24:08.081: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 08:24:08.081: :cc_get_feature_vsa malloc success

May 18 08:24:08.081: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 08:24:08.081: cc_get_feature_vsa count is 22

May 18 08:24:08.081: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

May 18 08:24:08.081: :FEATURE_VSA attributes are: feature_name:0,feature_time:1193439552,feature_id:327825

May 18 08:24:08.081: //745562/24DC0898A2C9/CCAPI/ccIFCallSetupRequestPrivate:

SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1

May 18 08:24:08.081: //745562/24DC0898A2C9/CCAPI/ccCallSetContext:

Context=0x47B72A98

May 18 08:24:08.081: //745561/24DC0898A2C9/CCAPI/ccSaveDialpeerTag:

Outgoing Dial-peer=11

May 18 08:24:08.085: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 192.168.12.73:5060;branch=z9hG4bK-f4e2-3bc93c3-221ea971

From: <5481>;tag=91929b0-0-13c4-55013-f4e2-11e55d88-f4e2

To: <334723004>

Date: Sat, 18 May 2013 08:24:08 GMT

Call-ID: 7d286e8-0-13c4-55013-f4e2-4a82ae42-f4e2

CSeq: 1 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

May 18 08:24:08.089: //745562/24DC0898A2C9/CCAPI/cc_api_call_proceeding:

Interface=0x46E8C084, Progress Indication=NULL(0)

May 18 08:24:08.093: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:4723004@10.200.7.157:5060 SIP/2.0

Via: SIP/2.0/UDP 10.66.200.214:5060;branch=z9hG4bK2DA971CC5

Remote-Party-ID: <2505481>;party=calling;screen=no;privacy=off

From: <2505481>;tag=E76346F8-25E6

To: <4723004>

Date: Sat, 18 May 2013 08:24:08 GMT

Call-ID: 24E0EA70-BECB11E2-A2CED064-EA6472F2@10.66.200.214

Supported: timer,resource-priority,replaces

Min-SE: 1800

Cisco-Guid: 618399896-3200979426-2731135076-3932451570

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

CSeq: 101 INVITE

Timestamp: 1368865448

Contact: <2505481>

Expires: 180

Allow-Events: telephone-event

Max-Forwards: 69

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 194

v=0

o=CiscoSystemsSIP-GW-UserAgent 7061 7307 IN IP4 10.66.200.214

s=SIP Call

c=IN IP4 10.66.200.214

t=0 0

m=audio 18146 RTP/AVP 8

c=IN IP4 10.66.200.214

a=rtpmap:8 PCMA/8000

a=ptime:20

May 18 08:24:08.813: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.66.200.214:5060;branch=z9hG4bK2DA971CC5

Call-ID: 24E0EA70-BECB11E2-A2CED064-EA6472F2@10.66.200.214

From: <2505481>;tag=E76346F8-25E6

To: <4723004>

CSeq: 101 INVITE

Content-Length: 0

May 18 08:24:10.161: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 180 Ringing

Via: SIP/2.0/UDP 10.66.200.214:5060;branch=z9hG4bK2DA971CC5

Record-Route: <10.200.7.157:5060>

Call-ID: 24E0EA70-BECB11E2-A2CED064-EA6472F2@10.66.200.214

From: <2505481>;tag=E76346F8-25E6

To: <4723004>;tag=sbc0804dcedese7-CC-51

CSeq: 101 INVITE

Contact: <4723004>

Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,REGISTER,INFO,PRACK,SUBSCRIBE,NOTIFY,UPDATE,MESSAGE,REFER

Content-Length: 133

Content-Type: application/sdp

v=0

o=- 406816 406816 IN IP4 10.200.7.157

s=SBC call

c=IN IP4 10.200.7.157

t=0 0

m=audio 57706 RTP/AVP 8

a=rtpmap:8 PCMA/8000

May 18 08:24:10.161: //745562/24DC0898A2C9/CCAPI/cc_api_call_alert:

Interface=0x46E8C084, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

May 18 08:24:10.161: //745562/24DC0898A2C9/CCAPI/cc_api_call_alert:

Call Entry(Retry Count=0, Responsed=TRUE)

May 18 08:24:10.165: //745561/24DC0898A2C9/CCAPI/ccCallAlert:

Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

May 18 08:24:10.165: //745561/24DC0898A2C9/CCAPI/ccCallAlert:

Call Entry(Responsed=TRUE, AlertSent=TRUE)

May 18 08:24:10.177: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 180 Ringing

Via: SIP/2.0/UDP 192.168.12.73:5060;branch=z9hG4bK-f4e2-3bc93c3-221ea971

From: <5481>;tag=91929b0-0-13c4-55013-f4e2-11e55d88-f4e2

To: <334723004>;tag=E7634F1C-1912

Date: Sat, 18 May 2013 08:24:08 GMT

Call-ID: 7d286e8-0-13c4-55013-f4e2-4a82ae42-f4e2

CSeq: 1 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Remote-Party-ID: <4723004>;party=called;screen=no;privacy=off

Contact: <4723004>

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

May 18 08:24:15.269: //745555/1DFE380DA2BF/CCAPI/cc_api_set_called_ccm_detected:

CallInfo(called ccm detected=TRUE ccmVersion 3)

May 18 08:24:15.269: //745555/1DFE380DA2BF/CCAPI/cc_api_call_notify:

Data Bitmask=0x5, Interface=0x46E7A584, Call Id=745555

May 18 08:24:15.273: //745554/1DFE380DA2BF/CCAPI/ccCallNotify:

Data Bitmask=0x5, Call Id=745554

ASICO-RYD#

ASICO-RYD#u all

All possible debugging has been turned off

ASICO-RYD#

Ayodeji Okanlawon · ‎05-18-2013

please send your sh run on the 2900 gateway

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

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mohammed asif suleman · ‎05-18-2013

Hi aokanlawon,

here the config is attached

Ayodeji Okanlawon · ‎05-18-2013

Mohammed...can you configure this on dial-peer 11

dial-peer voice 11 voip

dtmf-relay rtp-nte

If the call fails again..please send debug ccsip all..attach it to the thread

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

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mohammed asif suleman · ‎05-18-2013

this is cisco 2811 router dial-peer

dial-peer voice 11 voip

description **Outgoing Call to SIP Trunk**

translation-profile outgoing OUT_FAX

destination-pattern 33.T

session protocol sipv2

session target ipv4:10.200.7.157

codec g711alaw

fax protocol pass-through g711alaw

no vad

and the dtmf command not required for this.....and the fax is working fine with this,why not with 2951

Ayodeji Okanlawon · ‎05-18-2013

If you want to know why, then you should send me debug ccsip all...Once you have done the test then please apply the command...test again

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

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mohammed asif suleman · ‎05-18-2013

can i add

rule 8 /^33\(.*\)/ /\1/

to send any number starting from 33 to ITSP.instead of the 7 rules in prfile 5

voice translation-rule 5

rule 1 /^33\(.......\)/ /\1/

rule 2 /^33\(.........\)/ /\1/

rule 3 /^33\(............\)/ /\1/

rule 4 /^33\(..........\)/ /\1/

rule 5 /^33\(..........\)/ /\1/

rule 6 /^33\(.............\)/ /\1/

rule 7 /^33\(...........\)/ /\1/

voice translation-rule 5

rule 1 /^33\(.*\)/ /\1/

and for the debug ccsip all,

i have to wait for the work hours finish, as currently i switched back to 2811 for the fax problem,

i can provide you the details after 1 hour as our working hours finished.

Ayodeji Okanlawon · ‎05-18-2013

Yes you can do that. Thats much better. Ok let me know when you do the test...

this is the order I need the test

1. switch o the 2951, enable debug ccsip all and test, collect the logs

2. configure the dtmf-relay rtp-nte ont he dial-peer 11, test and collect the logs too

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

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mohammed asif suleman · ‎05-18-2013

ok, i will send the logs as you instructed,

i got a doubt, may be it looks very silly to you.....

i have the outgoing dial-peer 11 which strips 33

dial-peer voice 11 voip

description **Outgoing Call to SIP Trunk**

translation-profile outgoing OUT_FAX

destination-pattern 33.T

session protocol sipv2

session target ipv4:10.200.7.157

codec g711alaw

fax protocol pass-through g711alaw

no vad

and here i am matching the translation-rule which comapres the numbers unless its starts with 33

voice translation-rule 5

rule 1 /^33\(.......\)/ /\1/

rule 2 /^33\(.........\)/ /\1/

rule 3 /^33\(............\)/ /\1/

rule 4 /^33\(..........\)/ /\1/

rule 6 /^33\(.............\)/ /\1/

rule 7 /^33\(...........\)/ /\1/

is it right or shall i remove that and specify only

voice translation-rule 5

rule 1 /\(.*\)/ /\1/

so that each and every number can be matched...

mohammed asif suleman · ‎05-18-2013

Hi

here the ccsip all and the other is voice ccapi inout

Ayodeji Okanlawon · ‎05-18-2013

First of all the debug ccsip all doesnt contain the call in it. Please do the ff:

esnure you send your logs to the router buffer by using the steps below:

Router#configuration terminal

Router(config)#no logging console

Router(config)#no logging monitor

Router(config)#service timestamps debug datetime msec

Router(config)#logging buffered 5000000 debugging

Router(config)#service sequence

Router(config)#no logging rate-limit

Router(config)#exit

Router#term len 0

Router#clear log

Turn on these debugs.

debug ccsip all

Place a call.

Router# show log

When you do the show log, you will need to capture the entire output to a file, which varies depending on how you connect to the device. You can use putty to obtain the logs

Second have you changed the dtmf on dial-peer 11...??

This debug voip ccapi looks successful. This call matches dial-peer 20..what is this test for?

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

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mohammed asif suleman · ‎05-18-2013

Hi,

i am really sorry that there is no fax call in the debug.

i switched to 2951 from 2811 and send a fax to get the debug, it took some time meanwhile, other employees who were warking might did some calls which got captured, as they are going through dial-peer 20,

and i shift the connections back to 2811 and isloated the router 2951 from network and uploaded the debugs and came home, now i have no access to the router as it is not on network.

i can provide the debugs tommorrow.

i captured another debug but it didn't get saved, just the ccapi inout file "debug new" contains the call, my fax number is 2505481

Jorge Armijo · ‎05-19-2013

Pretty much if you want to achieve Fax between the Cisco CUBE and Fax Server, use SIP all the way and make sure that you setup t.38 correctly on the CUBE, since may ITSP will use t.38, or G711 passthrough, in such case you have to setup the CUBE to connect g711 all the way, so the Fax tones are transmitted over the RTP stream...

In addition, please make sure to capture a complete debug, with all the signaling from Fax to CUBE and from CUBE to ITSP.

HTH

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.