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Outgoing calls are not working through SIP trunk

DebugHi

I have CUCM8.6 and Voice gateway that are connected through SIP Trunk to Teleco or MOC

it is giving me bust tone when i am tring call outside through sip trunk

Note : E1 module and FXO module  are not used or not available , the call is going from my voice router to Teleco Router to go outside

DID ext : 22270800 to 899

why i cant call outside ???? how to solve it ???

below the configuration and debug

the configuration is

card type e1 0 3

enable secret 4 gMj8cDXfU6CzFI9r1WoD5G6GTI5KwVY2O2lU2DSTP4c

!

no aaa new-model

network-clock-participate wic 3

!

no ipv6 cef

ip source-route

ip cef

!

!

!

!

!

multilink bundle-name authenticated

!

!

!

!

isdn switch-type primary-net5

!

crypto pki token default removal timeout 0

!

!

voice-card 0

!

!

!

voice service voip

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none

sip

  bind control source-interface GigabitEthernet0/0

  bind media source-interface GigabitEthernet0/0

!

!

!

!

!

license udi pid CISCO2901/K9 sn FCZ1624711H

hw-module pvdm 0/0

!

!

!

!

redundancy

!

!

controller E1 0/3/0

pri-group timeslots 1-31

!

!

!

!        

!

interface Embedded-Service-Engine0/0

no ip address

shutdown

!

interface GigabitEthernet0/0

description ## Connected to Fasttlco P2P ##

ip address 10.101.6.18 255.255.255.252

duplex auto

speed auto

!

interface GigabitEthernet0/1

description ## Internal Network ##

ip address 10.10.1.5 255.255.255.0

duplex auto

speed auto

!

interface Serial0/3/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

!        

router rip

version 2

network 10.0.0.0

no auto-summary

!

ip forward-protocol nd

!

no ip http server

no ip http secure-server

!

!

!

!

!

control-plane

!

!

voice-port 0/0/0

!

voice-port 0/0/1

!

voice-port 0/3/0:15

!

voice-port 0/1/0

!

voice-port 0/1/1

!

voice-port 0/1/2

!

voice-port 0/1/3

!

voice-port 0/2/0

!

voice-port 0/2/1

!

voice-port 0/2/2

!

voice-port 0/2/3

!

!

!

mgcp profile default

!

!

dial-peer voice 10 voip

destination-pattern 8..

session protocol sipv2

session target ipv4:10.200.200.50

incoming called-number .

dtmf-relay rtp-nte

codec g711ulaw

!

dial-peer voice 11 pots

destination-pattern 9.T

progress_ind setup enable 3

progress_ind alert enable 8

progress_ind progress enable 8

progress_ind connect enable 8

direct-inward-dial

port 0/3/0:15

!

!

!

!

gatekeeper

shutdown

!

Debug is

Sep  1 20:20:04.630: //41/8017470F1100/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

Sep  1 20:20:04.630: //41/8017470F1100/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x3101F7A4, Tag=0x0, Call Id=41,

   Call Entry(Disconnect Cause=21, Voice Class Cause Code=0, Retry Count=0)

Sep  1 20:20:04.630: //41/8017470F1100/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Sep  1 20:20:04.630: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep  1 20:20:04.630: :cc_free_feature_vsa freeing 2B3F72C8

Sep  1 20:20:04.630: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep  1 20:20:04.630:  vsacount in free is 0

Sep  1 20:20:21.794: //-1/001669191200/CCAPI/cc_api_display_ie_subfields:

   cc_api_call_setup_ind_common:

   cisco-username=22270840

   ----- ccCallInfo IE subfields -----

   cisco-ani=22270840

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=1

   dest=924950500

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

Sep  1 20:20:21.794: //-1/001669191200/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x3101F7A4, Call Info(

   Calling Number=22270840,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),

   Called Number=924950500(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

   Incoming Dial-peer=10, Progress Indication=NULL(0), Calling IE Present=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=42

Sep  1 20:20:21.794: //-1/001669191200/CCAPI/ccCheckClipClir:

   In: Calling Number=22270840(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)

Sep  1 20:20:21.794: //-1/001669191200/CCAPI/ccCheckClipClir:

   Out: Calling Number=22270840(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)

Sep  1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep  1 20:20:21.794: :cc_get_feature_vsa malloc success

Sep  1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep  1 20:20:21.794:  cc_get_feature_vsa count is 1

Sep  1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep  1 20:20:21.794: :FEATURE_VSA attributes are: feature_name:0,feature_time:725578448,feature_id:42

Sep  1 20:20:21.794: //42/001669191200/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=22270840(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),

   Called Number=924950500(TON=Unknown, NPI=Unknown))

Sep  1 20:20:21.794: //42/001669191200/CCAPI/cc_process_call_setup_ind:

   Event=0x2B7C9F18

Sep  1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 924950500

Sep  1 20:20:21.794: //42/001669191200/CCAPI/ccCallSetContext:

   Context=0x2ADBAE4C

Sep  1 20:20:21.794: //42/001669191200/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 42 with tag 10 to app "_ManagedAppProcess_TOLLFRAUD_APP"

Sep  1 20:20:21.794: //42/001669191200/CCAPI/ccCallDisconnect:

   Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Sep  1 20:20:21.794: //42/001669191200/CCAPI/ccCallDisconnect:

   Cause Value=21, Call Entry(Responsed=TRUE, Cause Value=21)

Sep  1 20:20:21.794: //42/001669191200/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

Sep  1 20:20:21.794: //42/001669191200/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x3101F7A4, Tag=0x0, Call Id=42,

   Call Entry(Disconnect Cause=21, Voice Class Cause Code=0, Retry Count=0)

Sep  1 20:20:21.794: //42/001669191200/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Sep  1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep  1 20:20:21.794: :cc_free_feature_vsa freeing 2B3F72C8

Sep  1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

thanks and regards

1 REPLY 1
Highlighted
Beginner

There was another post from alex today responding to the same issue. Here is the extract from his post:

This disconnect is because of the tall fraud prevention.

"You may try adding the following:

voice service voip
 ip address trusted list
  ipv4 0.0.0.0 0.0.0.0

But it is good to fill with specific servers.

Please take a look at the following link about tall fraud prevention:

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0080b3e123.shtml

Link to the Post: https://supportforums.cisco.com/message/3723154#3723154

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