ā09-01-2012 03:03 PM - edited ā03-16-2019 12:58 PM
DebugHi
I have CUCM8.6 and Voice gateway that are connected through SIP Trunk to Teleco or MOC
it is giving me bust tone when i am tring call outside through sip trunk
Note : E1 module and FXO module are not used or not available , the call is going from my voice router to Teleco Router to go outside
DID ext : 22270800 to 899
why i cant call outside ???? how to solve it ???
below the configuration and debug
the configuration is
card type e1 0 3
enable secret 4 gMj8cDXfU6CzFI9r1WoD5G6GTI5KwVY2O2lU2DSTP4c
!
no aaa new-model
network-clock-participate wic 3
!
no ipv6 cef
ip source-route
ip cef
!
!
!
!
!
multilink bundle-name authenticated
!
!
!
!
isdn switch-type primary-net5
!
crypto pki token default removal timeout 0
!
!
voice-card 0
!
!
!
voice service voip
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
bind control source-interface GigabitEthernet0/0
bind media source-interface GigabitEthernet0/0
!
!
!
!
!
license udi pid CISCO2901/K9 sn FCZ1624711H
hw-module pvdm 0/0
!
!
!
!
redundancy
!
!
controller E1 0/3/0
pri-group timeslots 1-31
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description ## Connected to Fasttlco P2P ##
ip address 10.101.6.18 255.255.255.252
duplex auto
speed auto
!
interface GigabitEthernet0/1
description ## Internal Network ##
ip address 10.10.1.5 255.255.255.0
duplex auto
speed auto
!
interface Serial0/3/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
!
router rip
version 2
network 10.0.0.0
no auto-summary
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
!
!
!
!
!
control-plane
!
!
voice-port 0/0/0
!
voice-port 0/0/1
!
voice-port 0/3/0:15
!
voice-port 0/1/0
!
voice-port 0/1/1
!
voice-port 0/1/2
!
voice-port 0/1/3
!
voice-port 0/2/0
!
voice-port 0/2/1
!
voice-port 0/2/2
!
voice-port 0/2/3
!
!
!
mgcp profile default
!
!
dial-peer voice 10 voip
destination-pattern 8..
session protocol sipv2
session target ipv4:10.200.200.50
incoming called-number .
dtmf-relay rtp-nte
codec g711ulaw
!
dial-peer voice 11 pots
destination-pattern 9.T
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
direct-inward-dial
port 0/3/0:15
!
!
!
!
gatekeeper
shutdown
!
Debug is
Sep 1 20:20:04.630: //41/8017470F1100/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
Sep 1 20:20:04.630: //41/8017470F1100/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x3101F7A4, Tag=0x0, Call Id=41,
Call Entry(Disconnect Cause=21, Voice Class Cause Code=0, Retry Count=0)
Sep 1 20:20:04.630: //41/8017470F1100/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Sep 1 20:20:04.630: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
Sep 1 20:20:04.630: :cc_free_feature_vsa freeing 2B3F72C8
Sep 1 20:20:04.630: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
Sep 1 20:20:04.630: vsacount in free is 0
Sep 1 20:20:21.794: //-1/001669191200/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=22270840
----- ccCallInfo IE subfields -----
cisco-ani=22270840
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=924950500
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
Sep 1 20:20:21.794: //-1/001669191200/CCAPI/cc_api_call_setup_ind_common:
Interface=0x3101F7A4, Call Info(
Calling Number=22270840,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=924950500(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=10, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=42
Sep 1 20:20:21.794: //-1/001669191200/CCAPI/ccCheckClipClir:
In: Calling Number=22270840(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
Sep 1 20:20:21.794: //-1/001669191200/CCAPI/ccCheckClipClir:
Out: Calling Number=22270840(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
Sep 1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Sep 1 20:20:21.794: :cc_get_feature_vsa malloc success
Sep 1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Sep 1 20:20:21.794: cc_get_feature_vsa count is 1
Sep 1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Sep 1 20:20:21.794: :FEATURE_VSA attributes are: feature_name:0,feature_time:725578448,feature_id:42
Sep 1 20:20:21.794: //42/001669191200/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=22270840(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=924950500(TON=Unknown, NPI=Unknown))
Sep 1 20:20:21.794: //42/001669191200/CCAPI/cc_process_call_setup_ind:
Event=0x2B7C9F18
Sep 1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 924950500
Sep 1 20:20:21.794: //42/001669191200/CCAPI/ccCallSetContext:
Context=0x2ADBAE4C
Sep 1 20:20:21.794: //42/001669191200/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 42 with tag 10 to app "_ManagedAppProcess_TOLLFRAUD_APP"
Sep 1 20:20:21.794: //42/001669191200/CCAPI/ccCallDisconnect:
Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Sep 1 20:20:21.794: //42/001669191200/CCAPI/ccCallDisconnect:
Cause Value=21, Call Entry(Responsed=TRUE, Cause Value=21)
Sep 1 20:20:21.794: //42/001669191200/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
Sep 1 20:20:21.794: //42/001669191200/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x3101F7A4, Tag=0x0, Call Id=42,
Call Entry(Disconnect Cause=21, Voice Class Cause Code=0, Retry Count=0)
Sep 1 20:20:21.794: //42/001669191200/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Sep 1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
Sep 1 20:20:21.794: :cc_free_feature_vsa freeing 2B3F72C8
Sep 1 20:20:21.794: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
thanks and regards
ā09-01-2012 08:11 PM
There was another post from alex today responding to the same issue. Here is the extract from his post:
This disconnect is because of the tall fraud prevention.
"You may try adding the following:
voice service voip ip address trusted list ipv4 0.0.0.0 0.0.0.0
But it is good to fill with specific servers.
Please take a look at the following link about tall fraud prevention:
http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0080b3e123.shtml
Link to the Post: https://supportforums.cisco.com/message/3723154#3723154
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