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Outgoing Emergency call issue

waqas sardar
Beginner
Beginner

Hi Team,

 

We are facing emergency call issue with below error. Called number is correct, Please advise the issue

 

 

Jan 9 06:27:59.442: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 043631214
Jan 9 06:27:59.442: ISDN Se0/1/0:15 Q931: Sending SETUP callref = 0x048A callID = 0x840B switch = primary-net5 interface = User
Jan 9 06:27:59.443: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x048A
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Calling Party Number i = 0x0081, '043631214'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '997'
Plan:Unknown, Type:Unknown
Jan 9 06:27:59.456: ISDN Se0/1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0x848A
Channel ID i = 0xA9839F
Exclusive, Channel 31
Jan 9 06:28:02.459: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x848A
Jan 9 06:28:06.654: ISDN Se0/1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x848A
Cause i = 0x829C - Invalid number format (incomplete number)
Jan 9 06:28:06.655: ISDN Se0/1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x048A
Jan 9 06:28:06.664: ISDN Se0/1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x848A

 

 

Thanks

 

4 Replies 4

Mohammed al Baqari
VIP Advisor VIP Advisor
VIP Advisor
The call is rejected by provider. Check what format they are expecting for
calling or called number. They might be rejecting it because of type/plan

@Mohammed al Baqari

 

 can we add type/plan?

You can create a translation patter

voice translation rule 1
rule 1 /.*/ /.*/ type any any plan any any

then assign then translation profile to dialpeer

Yes, this was an example only. The value you have can be subscriber,
national, international.

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