Outgoing Emergency call issue

[waqas sardar]

Hi Team,

We are facing emergency call issue with below error. Called number is correct, Please advise the issue

Jan 9 06:27:59.442: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 043631214
Jan 9 06:27:59.442: ISDN Se0/1/0:15 Q931: Sending SETUP callref = 0x048A callID = 0x840B switch = primary-net5 interface = User
Jan 9 06:27:59.443: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x048A
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Calling Party Number i = 0x0081, '043631214'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '997'
Plan:Unknown, Type:Unknown
Jan 9 06:27:59.456: ISDN Se0/1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0x848A
Channel ID i = 0xA9839F
Exclusive, Channel 31
Jan 9 06:28:02.459: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x848A
Jan 9 06:28:06.654: ISDN Se0/1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x848A
Cause i = 0x829C - Invalid number format (incomplete number)
Jan 9 06:28:06.655: ISDN Se0/1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x048A
Jan 9 06:28:06.664: ISDN Se0/1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x848A

Thanks

[Mohammed al Baqari]

The call is rejected by provider. Check what format they are expecting for
calling or called number. They might be rejecting it because of type/plan

[waqas sardar]

@Mohammed al Baqari

 can we add type/plan?

[Mohammed al Baqari]

You can create a translation patter

voice translation rule 1
rule 1 /.*/ /.*/ type any any plan any any

then assign then translation profile to dialpeer

[Mohammed al Baqari]

Yes, this was an example only. The value you have can be subscriber,
national, international.

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