Hi Team,   Please find the attached script.   We have uploaded a Moh file in cucm and working fine on a phone internally. Also have configured CTI route point with Moh.   Further, how to add hold and unhold step in script so that Moh file invoke from the cucm?   Thanks   ... View more

Hi Team, Attached logs (called number 4384808) We have integrated Cisco cm v11.5 with 3cx. We can call from 3cx to cisco. We are facing an issue, when we established a conference call from 3cx.  Please advise what could be the issue if "Terminated recv 487/INVITE" message receive from cucm ? ... View more

Hi Guys,   We are trying to change the phone background image but no luck. - Applied image on common phone profile. - Restarted tftp    Please find the attached logo and xml file.     Thanks ... View more

Hi Guys,   Emergency number continuous ringing but no answer. Please find the attached logs.   IPphone--> cucm --> Sip Gw --> Pstn   Calling 04-4361015 Called  999 ... View more

Hi Team,   We are facing emergency call issue with below error. Called number is correct, Please advise the issue     Jan 9 06:27:59.442: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 043631214 Jan 9 06:27:59.442: ISDN Se0/1/0:15 Q931: Sending SETUP callref = 0x048A callID = 0x840B switch = primary-net5 interface = User Jan 9 06:27:59.443: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x048A Bearer Capability i = 0x9090A3 Standard = CCITT Transfer Capability = 3.1kHz Audio Transfer Mode = Circuit Transfer Rate = 64 kbit/s Channel ID i = 0xA9839F Exclusive, Channel 31 Calling Party Number i = 0x0081, '043631214' Plan:Unknown, Type:Unknown Called Party Number i = 0x80, '997' Plan:Unknown, Type:Unknown Jan 9 06:27:59.456: ISDN Se0/1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0x848A Channel ID i = 0xA9839F Exclusive, Channel 31 Jan 9 06:28:02.459: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x848A Jan 9 06:28:06.654: ISDN Se0/1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x848A Cause i = 0x829C - Invalid number format (incomplete number) Jan 9 06:28:06.655: ISDN Se0/1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x048A Jan 9 06:28:06.664: ISDN Se0/1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x848A     Thanks   ... View more

Hi Team,   When we call from HO IPphone (043673607) to full pstn number on an other HO   IPphone (044384808) , the cli shows DR PRI pilot number (037168888) instead calling HQ DID number   ( 043673607) . Mobile calls are working fine.    Please find the attached isdn q931 debug.   Thanks ... View more