Dear Team, We have set up a call forwarding scenario where calls directed to a CUCM CTI route point are forwarded to an external PSTN number. This is a straightforward call forwarding setup from an internal extension to a PSTN number,  Call flow:PSTN...

  Dear Team, We have set up a call forwarding scenario where calls directed to a CUCM CTI route point are forwarded to an external PSTN number. This is a straightforward call forwarding from an internal extension to a PSTN number, with no SIP trunk i...

Hi Team, Please advise on how to upgrade CUCM from version 11.5 (11.5.1.13900-52) to version 15.X. Is there a direct upgrade path available? If not, what are the steps for the upgrade? Thank you.

Hi Team, We need to pull the social media usage guest SSID report from Cisco WLC. Please advise: ++ if possible, to get the social media report for users while connected to guest WiFi. ++Which website users are using while connected to guest WiFi. ++...

Hi Team, We have order the webex team and requirement is to use on premim cucm for call control.we want integration of webex control hub with cucm without the MRA(Expressway). Please advise how to achieve this implementation?