10-08-2008 05:03 AM - edited 03-15-2019 01:48 PM
Hi there !
I need help with this situation... (see attach)
How should I configure the CSS in gateway for the situations:
- an external call (collect call) is received from pbx and should be sent only to PT_Internal_CollectCalls
- an external call is received from pstn and should not be sent to PT_Internal_only (send to secretary ? how ?)
- an external call is send to PT_Internal_DID
- an internal call from any analog phone shoud reach all partitions
Can you please help me ?
Thanks a lot.
Andrei.
10-08-2008 05:16 AM
can u just describe how the pbx,analog phons, callmanger and gateway connected please?
10-08-2008 05:43 AM
Hi,
I'm not sure if this is what you want:
PBX has 9 E1 (R2) with PSTN... and more 3 E1 (Qsig) with gateway...
2000 Analog phones are connected to PBX...
Call manager 4.2 is using this gateway with 3 E1 to be connected to the pbx...
Andrei.
10-08-2008 06:22 AM
ok now the view sounds ok
one more thing
u send the calls from pbx or analog phones or comeing from pstn to spesific numbers in callmanager or u have lots of users with ip phones
i mean u have a hunt number in each partion and group of DIDs or how ?
the problem i see here we need to match based on calling number !!!
and is the gateway is h323 ?
10-08-2008 06:36 AM
Right marwanshawi, this is not the matter of CSS, but call routing matching on calling numbers.
You can translate the numbers of specific group of callers (say PBX) to a hunt number of the group of receivers(say PT_Internal_CollectCalls). This will make your job easier.
10-08-2008 06:36 AM
I'll have a lot of user with ip phones.. so, some calls to ip phones will come from analog phones, other calls from pstn...
I don't have hunt number in each partition.. each ip phone in DID partition can receive it own calls...
it is a mgcp gateway
Thanks.
Andrei.
10-08-2008 12:17 PM
Hi..
It's not clear to me... I still need help..
Thanks.
Andrei.
10-08-2008 12:33 PM
ok, do you have any specific numbering plan for those specific groups of callers? Can you share those along with route plans already implemented?
10-09-2008 03:06 AM
The "PBX Man" allowed me to use 7xxx to use for IP Phones.. in these pool of numbers, I have those 3 situations:
- IP phones are restrictec (only receive internal calls)
- IP phones are DID
- IP Phones are DID + receive collect calls
I dont see set an specific numbers for group of caller as a good solution because a user (manager) can call me and tell that now he needs to receive a collect call in his number.. so the number stays the same, but the priviledges changes...
Thanks.
Andrei.
10-17-2008 06:07 AM
Hi,
I was thinking about routing calls... I think to receive calls as I want I need to:
- create a partition for DID phones
- create a partition for not DID phones
- create a partition for colleccalls phones
-- DID phones ok... the router send the call to phone
-- Not DID phones.. I think I'll have to create a route pattern and re-route the calls back to PBX and transform it to call to the secretary (is it right?)
-- collect call phones .. also need to create route patterns or translation patters ... for each phone....
is this the way ?
wow.. that will mean a lot of work...
Thanks.
Andrei.
10-17-2008 09:46 PM
Andrei the above config will not do the work for u
because ur problem is u need to match based on the source in voice mean based on calling number
this way route pattren work in outbound calls
u can make some digit manipolations with a translation pattren but translation pattren can match based on called number not calling number this is the problem
good luck
10-20-2008 03:01 AM
Good morning !
Hum.. I was thinking about that call routing scheme from a router point of view.... for example, a call comming from PSTN->PBX-> to a non-DID IP Phone... there would be a route pattern for that specific IP extension that would re-reoute the call back to the PBX... to the secretary analog extension...
I thought that that this would be the way...
Thanks.
Andrei.
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