Personal Directory Error

[Justin Cherry]

I get the following error when I try and go to my Personal Directory on a Cisco 8841 or any IP Phone:

How do I fix this?

[Gregory Brunn]

Is it happening with corporate directory as well? What version of CUCM are you running? Also verify firmware you are running on phone is updated?

[Justin Cherry]

Here is software version for CUCM:

System version: 10.5.2.11900-3

It is only happening with Personal Directory, the Corporate Directory works just fine.

This is what a 7942 shows for Personal Directory.

Here is the phone information: