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Phone Echo

thanmad
Level 1
Level 1

I'm trying to troubleshoot an echo problem that's going on with one of our sites.  Essentially the call echo's repeatedly "ECHO...Echo...Echo...echo...ech..."  I've never seen this before where it just keeps repeating 4-5 times.  Normally I would think the problem would be related to volume issues on the PRI gateway, but with so many echos it sounds more like there's something broken or some feature turned on.

Ideas on how to look deeper into this?

CUCM 6.1 - 7965 phones - 2821 VGW - PRI-PSTN

Thanks!

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

Wow... reload GW to begin with

In case reload doesnt work, try to enable echo cancellation.

Sent from Cisco Technical Support iPhone App

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