12-18-2015 04:59 AM - edited 03-17-2019 05:17 AM
Users have reported an intermittent issue that the keypad of the phone is very sensitive.
For example if I press 5 it will be "555". The main challenge is the issue is intermittent and not reproducible. Any one faced similar issue? Any suggestion to troubleshoot it?
Phone model: Cisco 7841
Firmware load: sip78xx.10-3-1-12
CUCM version: 10.5.2.10000-5
12-20-2015 07:20 PM
Hi,
Is this happening with only a single phone or all the 7841 phones?
Regards,
Chakshu
12-21-2015 02:12 AM
Two months back one user reported and now he is not experiencing this issue. Last week another user reported the same issue. This is intermittent and very rare.
I am working on site and I am using 7841 phone, however I’ve never experienced this issue.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide