I have a situation where we are doing a European deployment with CUCM 11.5 and E1 connection to PSTN
The client dials 90XXXXXXXXX to reach a national number
The client dials 900XXXX... to reach an international number
My PSTN provider does not accept the 0 or 00 when receiving a call from us (nor do they present it when sending a call to our gateway) so I have pre-dot patterns set up (90.XX and 900.XX etc) to handle the outbound calls.
The issue is that the client finds it very weird to look at the phone number on the display of the phone without the leading 0's. They get the feeling like they didnt dial it.
Is there a way for us to send the numbers to the PSTN without the 0 while displaying on the phone with the 0?
Thanks in advance!